Question about Microsoft Windows XP Home Edition

9 Answers

AVG Free install fails

My system recently crashed.... When I rebooted, I was unable to access AVG 7.5.... My attempts to repair it with avg75free_516a1225.exe failed, so I uninstalled it and tried to re-install it.... But each time I've tried results in an "Installation Failed" dialog box which suggests that I contact if the problem persists.... When I click on "Details," I get this message:
Error: Action failed for file avgamsvr.exe: starting service....
%1 is not a valid Win32 application. (193)....

So I downloaded Avg Free Edition 8.0 and tried installing that only to get the following messages after the installation failed: "Error: Action failed for avgernc.exe starting service.... Error 0x800700c1"
"Warning: Action failed for director Cfg; removing directory....
Error 0x80070091"
"Warning: Action failed for director Log; removing directory....
Error 0x80070091"
"Warning: Action failed for director avg8; removing directory....
Error 0x80070091"
"Warning: Action failed for director AVG8; removing directory....
Error 0x80070091"
"Warning: Action failed for director AVG; removing directory....
Error 0x80070091"

Any help with resolving these issues would be appreciated

I use AVG Free Edition because I'm on a very limited Social Security income.... Buying anti-virus software wouldz be a real hardship on me....

Posted by on

  • 15 more comments 
  • RoyL33 May 11, 2008

    Set up freezes during the process of checking my system....

  • RoyL33 May 12, 2008

    Just wanted to clarify that my first comment was about having tried to install avg_ipw_stf_g7_8_93a1293.exe as suggested...

  • Anonymous May 23, 2008


    Installation failed.
    Similar to Roy's problem. Have made 5 attempts to uninstall and then reinstall avg 8 free version. Came up with this: failed for file avgwdsvc.exe starting. Failed to progress during startup at checpoint 2 (wait hint 10000ms) in 90250ms.

    Directory log: removing directory Log error 0x80070091; removing directory avg8 error 0x80070091; and removing file avgmfx86.sys: stopping service. Avgmfx86 failed to progress during stopping at chepoint 0 (wait hint 10000ms) in 90250ms. Did search after uninstall for "avg" and found 132 "avg" components still on my computer. Some in locked files. Wasn't able to delete them. Tried a cleanup following advice (Uninstall AVG http://forums.techarena.in/showthread.ph...) but didn't help. Novice so didn't know what was mean by run regedit and search for avg*. No idea what to do next. Rita.

  • Anonymous Jun 06, 2008

    Local machine: installation failed
    Installation:
    Error: Action failed for file avgwdsvc.exe: starting service....
    Service avg8wd failed to progress during startup at checpoint 0 (wait hint 2000 ms) in 82047 ms.
    Rollback:
    Warning: Action failed for directory Log: removing directory....
    Error 0x80070091
    Warning: Action failed for directory avg8: removing directory....
    Error 0x80070091
    Warning: Action failed for directory AVG8: removing directory....
    Error 0x80070020
    Warning: Action failed for directory AVG: removing directory....
    Error 0x80070091
    Warning: Action failed for file avgmfx86.sys: stopping service....
    Service AvgMfx86 failed to progress during stopping at checpoint 0 (wait hint 10000 ms) in 90047 ms.


  • Anonymous Aug 07, 2008

    I cannot connect to AVG to update my free AVG virus protection for my home computer

  • minazsajan Aug 20, 2008

    Local machine: installation failed
    Installation:
    Error: Action failed for file avgemc.exe: starting service....
    Service avg8emc failed to progress during startup at checpoint 0 (wait hint 2000 ms) in 82594 ms.
    Rollback:
    Warning: Action failed for directory emc: removing directory....
    Error 0x80070091



  • Anonymous Oct 23, 2008

    Installation of AVG free virusscanner failed,.. also any other virusscanner is unable to install itself, and when installed, it doesnt start up the software saying it isnt a legit windows 32 thingy. (i'm dutch so i try to translate it to my best)

  • Anonymous Dec 26, 2008

    Installation failed with avg and others anti-virus like avast

  • chossee Jan 25, 2009

    Warning: Action failed for file avgmfx86.sys: stopping service....
    Service AvgMfx86 failed to progress during stopping at checpoint 0 (wait hint 10000 ms) in 90309 ms.

  • Anonymous Jan 28, 2009

    Error 0x80070020 ?

  • Anonymous Feb 10, 2009

    I installed the AVG free 8.0:



    After installing process there is this msg:

    Local machine: installed successfully
    Installation:
    Warning: Action failed for file avgmfx86.sys: stopping service....
    Service AvgMfx86 failed to progress during stopping at checpoint 0 (wait hint 10000 ms) in 91000 ms.





    I just want to know what are the consequence of this failure and why did this happen?





    Thank you very much.

  • Anonymous Feb 12, 2009

    0x80070091

  • Anonymous Feb 12, 2009

    i am having the same problem :(


  • Anonymous Feb 22, 2009

    Arbeitsplatz: Installation fehlgeschlagen
    Installation:
    Fehler: Aktion Datei avgwdsvc.exe: Starten des Dienstes... fehlgeschlagen.
    Service avg8wd konnte im vorgesehenen Zeitfenster nicht gestartet werden. %WAIT_TIME% = "171000", %WAIT_HINT% = "90000", %CHECK_POINT% = "2"
    Zurück:
    Warnung: Aktion Verzeichnis Log: Lösche Verzeichnis... fehlgeschlagen.
    Error 0x80070091
    Warnung: Aktion Verzeichnis Dumps: Lösche Verzeichnis... fehlgeschlagen.
    Error 0x80070091
    Warnung: Aktion Verzeichnis avg8: Lösche Verzeichnis... fehlgeschlagen.
    Error 0x80070091

  • empouras Mar 05, 2009

    i have already installed avg 7 and now i want to intall avg 8 .but it shows me that at the end of installation;

    Local machine: installed successfully
    Installation:
    Warning: Action failed for file avgmfx86.sys: stopping service....
    Service AvgMfx86 failed to progress during stopping at checpoint 0 (wait hint 10000 ms) in 90059 ms.


    also i can't unistall the avg7 first and then to install avg8.what can i do??

  • Anonymous Mar 08, 2009

    same problem

  • renilou
    renilou Jul 14, 2013

    I already tried AVG and it did not get rid of it. it claims to have done so but the warning still pops up.

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9 Answers

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  • Contributor
  • 10 Answers

Just download AVG 8 registered

AVG 8 registered:
http://www.isit.cz/down/Antiviry/AVG/8/Network%20Edition/avg_ipw_stf_g7_8_93a1293.exe

key:
http://www.isit.cz/down/Antiviry/AVG/8/Licence/Licence_8_KAR.txt

Posted on May 10, 2008

The reason you couldn't install AVG 8 with XP and Service Pack 1 is because the system requirements for AVG 8 are that Win XP have Service 2 or higher. Install the Windows Service Pack 2 or 3 and you should find that it works okay then. I've done over 100 Win XP installs of AVG 8 now and only have two that are failing (after having AVG 7.5 working fine on them - both getting "action failed for file avgssie.dll : file registration" and am chasing this up with AVG now.

Posted on Sep 10, 2008

Do a custom install, skip the e-mail scanner.

Posted on Jun 30, 2008

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Local machine: installed successfully
Installation:
Warning: Action failed for file avgmfx86.sys: stopping service....
Service AvgMfx86 failed to progress during stopping at checpoint 0 (wait hint 10000 ms) in 91000 ms.

Posted on Aug 27, 2008

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  • Microsoft Master
  • 13,437 Answers

Step one: goto www.ninite.com
step two: check avg or any of the other free anti-virus that you choose.
step three: scroll down a little bit and click on Get Installer
step four: after it installs you now have a anti-virus installed on your computer.
DONE.

Posted on Oct 31, 2014

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I've had the exact same problem. I'm running XP Pro srv pk 3. avg install progresses to %98 and stops, displaying the progress bar reversing back to %0. What's up w/ it?

Posted on Jan 12, 2010

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I want avg 7.5

Posted on Nov 18, 2009

CUSTOM INSTALL....ONLY COMPUTER SCANNER

Posted on Nov 02, 2008

I had issues installing avg 8. I uninstalled avg 7.5 before installing the new version. It refused to install on my xp pro machine running service pack 1. I did a complete registry clean up and tried again to install version 8 no luck. Looks like version 8 has some bugs for xp pro users. I am now running avira free edition. No problems only it does not seen to have auto email scan. I will wait for AVG to iron out the wrinkles. It sounds like beta to me.

Posted on May 26, 2008

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1 Answer

The instruction at 0x6a034680 referenced memory at 0x6a034680. The memory could not be written.


This could be the fact that you are not logged on as am Administrator, thus unable to write to certain locations of memory.
If this is OK, then check your DEP is turned on for essential services. Access this at Start - (Rightclick) Computer - Properties - Advanced - Data Execution Prevention.
Restart machine anyway, and then try to load the program again.

You may also have another version of Antivirus on the system, you should only have ONE so check your Programs and Features in the control panel and remove any other Antivirus program and try again. Restart after removing any program to ensure it has been fully removed.

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Firstl ReBoot your system to see if it will autoinstall. If you have downloaded avg then it should have instructed you on the installation. You may have to uninstall it from your ADD/Change programs on your Control Panel. In Vista it is in Programs part of the control panel menu. After you uninstall it go to avg.com and download the free antivirus program. Follow the instructions carefully and it will guide you through the installation. You then will have to reboot your system for it to complete the installation.

Aug 04, 2012 | Microsoft Operating Systems

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It crashes and asked me to reinstall it when I did that now it will not install at all.


Hi,

If the problem lies on Windows this can be repaired. First, If you are using Windows 7 or Vista, we can try to launch startup repair from the advance boot options menu. You can access this through tapping F8 right after you turn the computer on. Tap F8 until you get to the advance boot options menu. Choose "Repair your Computer" and this should guide you on how to do the startup repair.

If you are using Windows XP, we need to try to boot to safe mode and see if you can boot the Operating System from there. To do this, it's the same drill, tap F8 repeatedly on your keyboard once you turn the computer on until you get to advance boot options menu. Choose safe mode and press enter. This should load the operating system to safe mode. If you are able to boot from here then that means one of your "drivers" has failed the OS to boot normally. If all of these fails, We can try to repair the Operating System by booting using your Restore CD or your Operating System CD from the CD-ROM drive. Reboot the computer and press F12 (or whatever it is that makes you choose to boot to CD) while seeing the pc manufacturer's logo, this should give you the options to boot to CD-ROM. It will give you a quick prompt of "press any key to boot to cd..". Make sure you press the space bar during this time to initiate the boot from CD-ROM.
For Windows XP, Once the Windows Setup loads, Choose "Recovery Console" to repair your computer. Just choose the installation you would like to repair (normally it's number 1) then it will ask you for the administrator password. By default, the password is blank, but if you set a password for admin then use that password.
Once you get to the prompt, Type this command. "CHKDSK /R" (without the quotes). It will initiate the repair for your OS. This might take an hour or so. Just wait for it to finish and it will automatically reboot your computer. Let the computer computer reboot normally. You should be able to get to your normal windows screen back.

For Windows 7 and Vista, do the F8 and choose Repair your Computer, Choose the installation you want to repair then choose command prompt. Type CHKDSK /R and that shoudl initiate the repair for your OS. Most of the time, the "startup repair" should do the fix for Vista and 7, but just in case it fails, do this step.

BTW, these repairs are designed to repair the OS without you losing the data you have on the pc.

Hope this helps. Good Luck.

Aug 22, 2011 | Operating Systems

2 Answers

AVG Free Edition wont install on Dell Studio lap top runs Vista


First follow the following steps :
  1. Start the computer. Press the F8 key during startup to start the computer in Safe mode.
  2. Start Registry Editor (Regedt32.exe).
  3. Delete the following registry keys in the Windows registry:HKEY_USERS\.DEFAULT\Software\Microsoft\Cryptography\AVGHKEY_USERS\S-1-5-20\Software\Microsoft\Cryptography\AVG
  4. Quit Registry Editor.
  5. Restart the computer.
Then uninstall AVG completely from your computer http://computersservicing.blogspot.com/2009/04/download-avg-removal-tool.html
and install AVG free edition.


Jul 11, 2009 | Operating Systems

1 Answer

Unable to install avg8 free in windows 2000 prof sp-4


Hi,
Instead of installing AVG free, download & install Avira Antivir Personal Free. It is better compared to AVG in terms of virus detection 7 also very light on the system.

To download click here:
http://www.free-av.de/en/trialpay_download/1/avira_antivir_personal__free_antivirus.html

Jun 27, 2009 | Microsoft Windows XP Home Edition

1 Answer

Unable to install AVG 8 free


Strippy had asked you a right question. You may be trying to install AVG when you have already one antivirus program running. OR you had once installed AVG sometimes in the past, but uninstallation was not properly done. Hence it is showing registry key error.

1. If you are running any anitvirus prog now, first uninstall it. Then restart the machine.

2. Now you try install AVG. it should install. if not, try the following

Go to system restore and create restore point for safety.

go to run and type regedit and then enter

Press cntrl + F for finding earlier registry keys of AVG. Try to find out all old registry keys amd delete them all.

Restart the machine. Its DONE.




Jan 15, 2009 | Microsoft Windows XP Home Edition

2 Answers

AVG 8.0 build 156 (7/25/2008)


I can think of several reasons why AVG may not install properly:

1) Make sure that you fully uninstall any old versions of AVG,
as well as any failed or partial installations of the current
version:

a) you will need three utilities to do this, and you should install
these first:

i) File unlocker 1.8.7
=======================
http://ccollomb.free.fr/unlocker/
or Softpedia, Tucows ... etc.
=======================

This is a small resident utility that intercepts windows
"access violation messages" and allows you to rename,
move or delete files locked by Windows.

This utility pops up after all file access errors, displays
the name of the process that is locking the target file,
and allows you to snuff the process, or force unlock the
file. (In extreme cases a re-boot may be necessary, but
it will get the job done)

This utility will help you delete any protected or
share-locked programs and DLL's belonging to AVG.


ii) Registry Workshop: http://www.torchsoft.com/

This utility is a registry editor which is much more user
friendly and much more powerful than Windows Regedit.

Registry workshop offers:
Powerful search and replace, persistent undo log,
delete objects from search results ... etc.

iii) CCleaner: http://www.piriform.com/

This free utility removes temporary garbage files and
orphaned registry keys left behind by incomplete
un-installations or failed installs. It also allows you
to regedit orphaned registry keys, if you need to fix
them rather than delete them, at it has facilities to
back-up the registry, before making changes.


iv) Download and install these products.

2) Use the task manager to stop any AVG processes
that can be stopped, if you still have any.

3) Open the "services" applet and stop and disable any AVG
related services:

Control Panel --> Administrative Tools --> Services

4) Run the AVG un-installation program from, if the link
still exists:

Control panel ---> Add/Remove programs

5) Remove all AVG related files and directories, including
any AVG entries in:

"...Program Files..."
"....Program FilesCommon Files..."
"....Documents and Settings... "

Check all subdirectories, user profiles ... etc.

i.e. Search the hard drive for AVG or GRISOFT
Delete everything with these names.

5) If the file unlocker window pops up, choose:

"unlock all" for any files locked by explorer.exe
"kill process" for any files locked by other processes
"delete" if no locking process is found

If the file cannot be delete, set it to delete on re-boot.

6) You may want to backup the registry before you proceed:

Open the registry workshop and search the registry for
AVG and GRISOFT.

Delete all (complete) sub-keys and values containing these
entries.

Just to be sure:

If a registry key contains the words AVG, GRISOFT in its
name or if it contains values pointing to the path where AVG
used to be, delete the entire key, including any values or
sub-keys it may contain,

Do NOT delete its parent that is NOT related to AVG !!!!

Also make sure the AVG refers to the antivirus, and that it
is not a sub-string of a name belonging to another product
or some unrelated product abbreviation.

The registry workshop does have an UNDO facility, that
remembers the edits form the previous session, even after
you close it, but don't count on it. Backup the registry first,
or export the keys you are changing/deleting to a *.reg file
first, that way you can put them back just by double-clicking
the saved *.reg files.


7) Remove or disable all (resident) competing anti-virus
products, which may conflict with AVG.

Note: Non-resident malware scanners are fine, its just
the resident shields you want to avoid. Things
like Norton's, McAfee etc...

Running multiple resident shields is a very bad idea,
because they really slow down your machine, as well
as conflicting with each other.

Norton's is a very bad idea, period: Very slow, contains
serious spy-ware that silently scans you machine for pirated
products and reports your personal information (if it finds any)
to affected software manufacturers and law enforcement.

This was CONFIRMED by a high level Symantech employee,
who shall remain anonymous. Yes I am 100% certain.

8) Now run CCLeaner to remove any orphaned registry keys
which you may have missed.

9) Reboot the machine and try to re-install AVG

10) IF you still have problems, and if your AVG is legit,
you probably have a virus, Trojan or root-kit specifically
designed to remove and/or block the installation of A/V
products.

Scan your machine with:
Rootkit revealer: from Winternals/ Mark Russinovich
Black light: from FSECURE
Kaspersky AV
McAffee AV
....

Like I said Norton's is bad news,
(except for threat specific removal tools)

Also beware of phoney websites with rogue scanners that
come up with false positives and than try to extort you for
money.

11) If all else efforts fails, you may have to save your data,
reformat and re-install everything.

I have experienced such a root-kit, that took down my entire
network in minutes. Once infected, all attempts to remove it
failed, as the virus spawned a multitude of process that rapidly
healed each other, faster than you could shut them down or
remove bad registry keys. It disabled safe mode, corrupted
the windows kernel to prevent it from detecting its files, created
filenames with illegal charters and hundreds of registry keys
with embedded nulls which made them difficult to remove
quickly.

The virus also detected products like AVG, and instantly
deleted them upon installation. After a week of lost
productivity and tens of hours wasted with Microsoft tech
support I finally reformatted the affected hard drive.

Good luck, please rate my answers.
Martin.

Jul 30, 2008 | Microsoft Windows XP Home Edition

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