Question about Microsoft Xbox 360 Console

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Xbox 360 tray doesn't open

Hey there, my 360 door sticks when there is no disc in it and won't open without pushing the tray after hitting the open button. It seems to open okay when the game is already in. Any ideas. I have tried lubricating the tray, but it still doesn't work. Thanks

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I have had 1 other person talk to me about this and I had him bring me his 360 to look at and what I found was that his 360 overheated and it actually warped the plastic around the tray. I changed his tray sold him a usb cooling unit and he was been good ever since. When it sticks there is not a lot that can be done other than change the tray. Not an expensive fix but you will have to crack the case to change it. If you have any warranty left cracking the case will void it. If you have any warranty left call microsoft and they will change it for you. If you are out of warranty you can change it yourself if you feel comfortable with it and if you don't I would take it to a game store (GameStop for example) and they can change it for you. The tray unit runs probably about 40.00 and they can change it for probably about 30.00 (it is about a 20 minute job so I would not pay more than that).

Best,
Bob

Posted on May 11, 2008

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1 Answer

Open tray problem


without opening xbox there is one thing possiable

open it buy hitting on the top the xbox while pressing ejecting

always leave any disc inside the xbox so that it will be easy to open next time

May 08, 2010 | Microsoft Xbox 360 Console

Tip

Xbox 360 - Stuck or sticking tray fix!


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on May 13, 2010 | Video Game Consoles & Games

Tip

If your Xbox 360 Disc tray won't eject


If your Xbox 360 DVD drive won’t eject it can be a very simple fix.

The Samsung drive is almost always a very simple fix, if you have another drive, it may be more difficult.

To identify your drive, follow this guide:

• Remove the faceplate by firmly grasping the opening for the USB ports and pulling.
• Underneath the DVD tray there should be a small hole.
• Look at the wires in the hole to identify which drive type you have.

Red and Black Wires = Samsung Drive
Yellow Wires = LiteOn Drive
White Wires = BenQ Drive
No Wires = Hitachi Drive


SAMSUNG:

It is very common for a Samsung drive to not eject. It’s a very simple fix for this!

1. Power on your Xbox 360
2. Press the eject button
3. When the Xbox 360 “tries” to eject, just simply push in on the tray cover.

That should make it eject!

If it does not, please follow the guide for the other drives below:

This requires you to disassemble your Xbox 360. IF you don’t know how, look it up on google, there are plenty of guides.

Then follow these steps:

1. Remove your Xbox 360 DVD drive from the Xbox 360
2. Turn over and remove the four screws securing the drive (6 screws if it’s a Hitachi)
3. Remove the top cover of the DVD drive.
4. Put the drive back in the Xbox 360, connect the wires, and power on your Xbox 360.
5. Once the 360 powers on, eject the drive. Most of the time it should eject normally. If it doesn’t you may have to force it.
6. Unplug the Xbox 360. If you turn it off with the power button the tray will close first, we need it open.
7. Near the front of the drive, you should now be able to see and access a small rubber band that was hidden by the tray.
8. Remove the band, lubricate and replace.
9. Replace the top cover and hook up and test.
10. If that doesn’t work, you may need a new rubber band. If you can get one of the right size, replace and test.

on Feb 02, 2010 | Video Game Consoles & Games

2 Answers

Put disc in xbox 360, said reading then open tray. wont play no discs


@paulhull58 when the disc tray closes push down firmly on the top of your xbox where the tray is. if not clean your disc.

Apr 04, 2010 | Microsoft Xbox 360 Console

1 Answer

Hi,the door for putting disc in wont open.every time i push the button there is noise comn from machine like its trying to open but it cant?


Hello,

This happens to me every now and then.
Here is how you can get around it:

Sometimes, you cannot open the disc tray on your Xbox 360 console by pressing the eject button. Any of the following things may cause this problem:
  • There is a hardware failure that affects the console, the disk drive, or the eject button.
  • A disc is lodged in the mechanism.
  • The clear protective plastic strip that is applied to the front of the tray to protect it during shipping is preventing the disc tray from opening.
To manually eject the disc from the disc tray, follow these steps:
  1. Unplug the power cord from your Xbox console. For more information about how to disconnect the power supply, click the following article number to view the article in the Microsoft Knowledge Base: 906205 (http://support.microsoft.com/kb/906205/ ) How to connect and disconnect your Xbox 360 power supply
  2. Position your Xbox 360 console horizontally, as you would position a VCR or a stereo component.
  3. Remove the faceplate from your Xbox console. For more information about how to remove the console faceplate, click the following article number to view the article in the Microsoft Knowledge Base: 907331 (http://support.microsoft.com/kb/907331/ ) How to attach or remove the faceplate on your Xbox 360 console
  4. Depending on the kind of disk drive that you have in your Xbox 360 console, you can use one of the following methods. Note In each case, make sure that you align the tool (a paper clip or stiff wire) to pass through another notch behind the hole on the console casing. Collapse this imageExpand this image906935.jpg
    • Method A: Insert a straightened paper clip or other small, stiff wire into the first hole from the left side of the disc tray. To release the disc tray, push the paper clip into the hole to press the manual eject mechanism. The manual eject mechanism is a white lever that is visible behind the console casing. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method B: Insert a straightened paper clip or other small, stiff wire into the second hole from the left side of the disc tray. Push the paper clip repeatedly into the hole to turn a gear to release the disc tray. The hole is located about 1.5 inches (approximately 4 centimeters) from the left edge of the disc tray.
    • Method C: Insert a straightened paper clip or other small, stiff wire into the hole that is directly under the "X3" logo on the Xbox 360 label on the disc tray to release the disc tray. The hole is located about 1 inch from the right edge of the disc tray.
  5. After you release the disc tray, the tray pops out slightly. You can pull the tray out the rest of the way to remove the disc. Note If you use method A or Method C in step 4, you may have to firmly press the disc eject mechanism to eject the disc tray.
  6. If you determine that a hardware failure has occurred that affects your Xbox console, contact Xbox Customer Support or submit a repair request for your Xbox 360 console.
(Information taken from: http://support.microsoft.com/kb/906935)

Hope it helped.




Nov 16, 2009 | Microsoft Xbox Console

1 Answer

The tray will not open


Ok first of all, your going to need a paper clip, take off the cover of your xbox 360, dont open up your xbox just the front cover plate, now theres going to be a little hole towards the bottom left of the disc tray, unfold the paper clip and stick one end in untill you feel a place where you can push, push as hard as you can and the disc tray should open, keep the cover off because you may have to do this multiple times.

Sep 28, 2009 | Microsoft Xbox 360 Console

1 Answer

My 360 weill not read any discs at all


Hey, what you do is you have to hit the xbox while its readng the disc. You hit the xbox as shown in this video. The best way to do it is more to the left with a controller.

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i know this sounds carzy but mine just did that and i pushed it in hard but not too hard and then tried opened it and when i hit the close button it worked

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send it back. microsoft is giving customers a 3 year extra warranty on the units. unless you did something to it, send it back. if you did something to it, you may need to clean it, oil it and make sure it is not getting stuck. if not, then get it repaired, but I am sure you can solve this without having to buy a new disk drive.

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