Question about Gateway DX430011 (PTG8302001) PC Desktop

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WHERE TO INSERT CD? - Gateway DX430011 (PTG8302001) PC Desktop

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The drive is behind a flap on the front of the computer. Simply go to your drive listing under My Computer and right click to eject the CD/DVD drive drawer.

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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What's your problem?when i insert into compact disk the give the message please insert disk. please solved my problem..


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Hello,

Look for the small hole on the faceplate of the CD or DVD drive. This is the manual release. Straighten the paperclip and insert it into the manual release hole until resistance is felt.

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Hi i have just been able to sort this problem, if your system says "NO CD" after it is inserted then the CD is not sitting right inside, solution for this is, join the philips club (free) and update the firmware and update the Gracenote software

1, insert the cd so it is in then turn it off and unplug then take another cd insert it in slowly to push the other one down a bit until it stops (may only move a couple of millimetres, you are only using the cd as it fits the slot so don’t try and insert it!!) plug the centre back in and turn the centre on, it will boot back up and eject the cd that’s still in, wait until it is fully booted and insert the cd again, that should work

OR

2, insert the cd so it is in then turn it off and unplug then you can open the product and physically push the cd down (be careful when you take the lid off as the cd will not be fully slotted down and there are a couple of cables that can pop out but they are easy to put back and obvious) Put the lid back on and plug the centre back in and turn the centre on, it will boot back up and eject the cd that’s still in, wait until it is fully booted and insert the cd again, that should work

any probs just mail back and ill help as much as i can

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If you are having a problem with one particular cd.... examine it for scratches or smudges.

Robert

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