Question about Creative Labs ZEN V Plus MP3 Player

4 Answers

My zen v plus is completely dead

I try reset the button , conect to ac/wall power unit, reinstall de cd with the most current version, I opened and try to re set the battery and nothing is working
help
is for my mom!!!

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  • 3 more comments 
  • chrissyk May 12, 2008

    BLACK SCREEN

  • jonhyyoung May 14, 2008

    yes

  • Anonymous Apr 25, 2009

    I can turn mine on but and listen to the music but the screen is totally dead. You can't see anything! it's sooo weird! HELP!!!


  • idalym Apr 26, 2009

    i have the same promblem i tried charging on my pc and on ac but will not turn on

  • Anonymous Apr 29, 2009

    Player is not reckognized by neither my pc or by a wall charger. It will not turn on and the reset button does not work.

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4 Answers

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Ok i have been this problem with my 2 zen v +,the battery is dead until i saw how it open the zen v +,the same problem stated above dont recognize by wall charger and pc no power just blink for a while and dead.i wired another battery my nokia 7610 just for start up,i put a jumper wired from red + & black - into the nokia battery,and switch on,the mp3 is on of course with the same 3.7 V battery, i waited 3mins.on and i quickly cut the wired of the nokia batt. and while the mp3 is still on i put the wall charger, then its charging. i solve my 2 zen v plus. this is my the solution it came up to my mind. i hope this can help u too.

Posted on May 26, 2009

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I had same problem...found this post and it fixed it right away....it was my computer...even know it seemed like the zen:
posted on Feb 25, 2009 abeales
If you have windows set to do automatic updates, you most likely had a windows update installed that caused this conflict with Win Media Player 11. No fix has been posted by Microsoft yet, so the only workaround is to Uninstall/Rollback Windows Media Player 11. Goto <Control Panel<Add/Remove Programs and remove Windows Media Player 11. Follow prompts, restart computer when prompted to. Also uninstall Windows Media Player 11 Runtime application following same procedure above.
This will roll your Windows Media Player back to version 10 or 9, whichever you had installed prior to version 11. You will need to re-configure Windows Media Player again.

Your Zen should now be recognized by WMP and Creative software. You probably need to upgrade your firmware at this point, follow the instructions on upgrading your firmware, and you should be good to go.

This is a windows problem, not a creative problem. Dont blame Creative for the screwed up hotfixes that Microsoft puts out on a regular basi

Posted on May 28, 2009

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Possible firmware upgrade issue.
Reset first - located on side of player. If that fails, Creative actually has a step by step tool you can use at:
http://193.95.171.83/SRVS/CGI-BIN/WEBCGI.EXE/,/?St=107,E=0000000000366987556,K=3577,Sxi=5,Kb=ww_english_add,VARSET=ws:http://us.creative.com/,Case=obj(26219)

Posted on May 23, 2008

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My zen doesn't work no music don't go on it and it ask me for the firmware

Posted on Oct 29, 2008

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Hi

this is hardware issues maybe you have shorted capacitor or defective crystal oscillation, this unit needs to diagnose to find the problem..

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I would return it but thats just me.
heres the fix
If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Q. How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

good luck
please mark the post with a fixya

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MY Creative Zen V Plus is frozen and wont reset


If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
or try this:

http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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Zen V is dead
"If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

if that doesnt work try
How to reset Zen v +
http://www.youtube.com/watch?v=22T_gkkZjmM&feature=related

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