Question about Brother MFC-8860DN All-In-One Laser Printer

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There is a loud clicking sound that comes from the drawer and the paper won't pull through. MFC 8860DN

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You can check if the paper guides are set properly by depressing the purple lever on the right front of the tray. The leading edge of the stack of paper should rise out of the tray. If the paper cannot rise, or rises unevenly, you need to adjust the guide on the tray. There should be between 1/16 and 1/18 of play from front to back for the stack of paper in the paper tray.
The loud click sounds alarming, but is not the problem.

Posted on Feb 28, 2011

  • hastist
    hastist Jul 20, 2012

    Thank you so much! That worked perfectly!!! I was on my way to buy a new printer or at least spend $150 on a new tray. I adjusted the paper guide and the clicking stopped. Thank you again.



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1 Answer

Printer makes a horrible sound when trying to print also the blue button on the right side making a loud clicking noise. the paper won't feed.8860 dn

I have had the exact same problem. The problem is in the tray. It won't raise the paper properly despite how much paper you have in it. Make sure that all of the springs are there, and that the plastic sensors are correct.

I've found it useful to just buy another tray. You can find it as low as $30-35.

It's a very typical mechanical problem, but most likely resolved by changing the tray.

Apr 01, 2011 | Brother MFC-8860DN Printer

1 Answer

MFC has a clicking sound when lifting paper then reads no paper

try to clear paper feed rolers...remove paper tray, look for rubber, clean it whit wet cloth or alcohol or just repleace rollers whit new ones
Good luck!

Dec 14, 2010 | Brother MFC-8860DN Printer

1 Answer

Hello, Our machine clicks when attempting to pull

The paper is not feeding from the paper tray. The loud click is alarming, but not the problem. Check the adjustments in the paper tray. The left and right guides should be snug, but the rear guide should give between a 1/16 inch and a 1/8 inch of free play. If the rear guide is tight, that is the problem. You can check for this by depressing the lever on the right front of the tray. Depressing the lever should raise the stack of paper out of the tray so that it can slide forward.

If you remove the paper from the tray, but will see calibration marks for the paper size you are using. Unlock the read paper guide n the tray, squeeze the release and move the guide ot the mark for the size paper you are using. For example, it you are using letter size paper, the read guide should point to "LTR".

Aug 17, 2010 | Brother MFC-8860DN All-In-One Laser...

1 Answer

Our Brother MFC-8860DN will only feed paper from

Printers have rollers that grab and feed the paper. They can get dirty over a period of time, or lose some of their "stickiness". Sometimes they're easily accessible, sometimes not, depending on the printer. They can be cleaned with alcohol and q-tip or cloth. The weight of the paper is probably causing just enough resistance to make the printer think there's a jam, but there could also be a problem with the mechanics of the sensor assembly, or a fragment of paper jammed up somewhere. Sometimes you can get it working without taking the machine apart, and sometimes you can't. Make sure you don't void any warranties, of course, but with some investigation, you might get lucky. You've probably done most of what I suggested, but you might take one more look. Good luck!

Mar 24, 2010 | Brother MFC-8860DN Printer

1 Answer

Brother MFC 8860DN. ''No Paper'' error message and CLICKING SOUND

Pull the paper tray out, look in the top middle by the roller holder, you will see a black plastic lever (edge actuator) hanging down, it should be flush with the roller, be careful when pushing back in place.

Feb 01, 2010 | Brother MFC-8860DN Printer

1 Answer

Makes a clicking sound and won't print

Check the paper tray and make sure there is a 1/16 inch gap between the end of the paper tray and the end of the paper. Too tight and you only get clicking, also if it's a new toner cartridge (generic) sometimes they are too tight to turn.

Jul 07, 2009 | Brother MFC-8860DN All-In-One Laser...

1 Answer

No Paper Error

make sure you have an 1/8" gap between your paper and the rear paper stopper in cassette.


May 27, 2009 | Brother MFC-8860DN Printer

3 Answers

Did u fix the MFC-8860DN clicking sound?

We had this problem too. After checking to make sure the paper tray was locked in the correct position and trying to print, I noticed that the printer itself had pulled out the paper tray so the back was not flush. After looking at the paper tray to see what the problem was I noticed that the paper tray would not lock in the correct position. If you look at the paper tray there is a vertical row of little teeth that the lock "catches" on. On our tray they are worn down and broken in a certain spot, so the latch cannot catch on them. The clicking noise comes from the paper tray's latch trying to latch and then failing or fom the latch being slid forcibly past the teeth on the paper tray. When I took the paper tray out and wiggled it past the worn down area it made the same noise, only less loud since it wasn't inside the printer, which amplified the echoes.

Sep 26, 2008 | Brother MFC-8860DN All-In-One Laser...

2 Answers


I had a similar problem, more of a snapping sound than clicking, but this is what worked for me - pull the paper tray out and "loosen" the rear paper limiter by unlocking it, move it back about 1/8-1/4" and then re-lock it

Aug 19, 2008 | Brother MFC-8860DN All-In-One Laser...

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