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We have a Hampton Bay fan - Model AC-385, SN 004930, SKU#138-498. The remote receiver apparently went out and I have a replacement for it. However, I cannot find the manual that came with the fan (over 4 years ago) and I can't tell from looking at the top of the upper light how to get the receiver in to replace the old one. Is there any way to get a copy of that portion of the manual that would show how to go about installing the new remote receiver. Ross Thank you for whatever asistance you might be able to provide. bow-meow@tampabay.rr.com (FAX 727-736-5647)

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

Buffalo12980
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SOURCE: Installing ceiling fan with two switches AND a remote

in your ceiling box should be three wires. a red goes to the three way switches, a black goes to the hot and the white is the neutral. the fan wires are black, blue and white. since you have a remote, connect the [fan] blue & black together with the [line] black. connect all white wires together. the remote will now ramp up your lights from off to full on and the fan remote will let you choose lo med high and off. just tape up the red wire in the box.

Posted on Aug 22, 2007

  • 116 Answers

SOURCE: HAMPTON BAY CEILING FAN MODEL # UC7067RC

The best place to start with would be Home Depot. Since it is only a couple of weeks old you should have no problem exchanging it. This is their brand. They have a very liberal return and exchange program which should help you out.

Posted on Jul 28, 2008

  • 1 Answer

SOURCE: I have a Hampton Bay

Replace the LED assembly with CFL lamps..

Go here for details and pics..
http://buttrynet.dyndns.org/BNETWeb2/forum/topic.asp?TOPIC_ID=325

Posted on Jan 01, 2009

  • 3 Answers

SOURCE: Lost Instructions for Hampton Bay remote control 838956

Go to www.kingoffans.com and follow the site. They are the makers of Hampton Bay.

Posted on May 24, 2009

  • 691 Answers

SOURCE: blown capacitor on 4 year old ac hampton bay is

Not common, keep in mind compositor work almost like a fuse but restrict certain amount of voltage to flow through, power surge or unit overload from AC compressor kicking on and off can cause the resistor to fail; its parts of electronics working. My AC unit trip my main fuse box once in the great while, nothing surprises me when it come to electronics.

Posted on Jul 16, 2009

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My Hampton Bay Brookedale ceiling fan worked fine for a while. Went to turn it on the other day and won't work. Ceiling fan remote seems to work (light goes on when buttons pressed) but fan or l


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I have the Hampton Bay Windward II Ceiling Fan SKU 523-127. I have replaced various parts over the years including the ballast, light shade, 9" 30-Watt Circline bulb and the remote.

Hampton Bay Windward II Ceiling Fan SKU 523-127 was sold by Home Depot, and manufactured by King of Fans.

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This fan can be seen by clicking on Products --> Ceiling Fans --> Click on page 9 (at the bottom of the webpage) then click on the Windward II fan you will be able to get to the needed additional information.

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One of their FAQ's answers the question:

Where can I get parts for my ceiling fan?

You may call customer service at 1-800-330-3267 on Monday through Friday EST. When you call please have your UPC code available. If you do not have your owners manual, you may look on the top of the fan where you will see a silver or gold sticker. There you will find a UL number beginning with the letter E and located under the UL number is the UPC code. The UPC code consists of 12 numerical digits. From that information, the customer service representative will be able to determine if you are calling the correct company and determine the make and model of your product. If it is determined you are calling the wrong company, you will be given the correct number to call.

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