Question about HP LaserJet M1522nf Multifunction Printer (CC372A)
Sorry but I have a bad news. Scanner error xx means that the scanner lamp is not able to move and if it does it cannot go all the way by either something blocking it or a gear worn. In some cases it does like a humming or clicking noise. The printer need service, probably a new scanner. You can try an NV RAM: Turn it off and press and hold the down arrow and cancel. Then turn it on and wait for the message ''permanent storage init'' then release the keys and will get back to ready. If the error persist contact HP they are giving 2 years warranty from the purchase date if that message appear. Good Luck
Posted on Sep 07, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
resetting your scanner
1. Turn off your scanner, and then turn it on again.
2. Insert a pointed object into the reset hole on the back
of the scanner. Then, gently press and release the reset
button. Pressing reset does not clear the scanner's
working memory or the V-Scanner folders.
If this doesn't work here's step two! CAUTION. THIS WILL ERASE EVERYTHING, but it MAY Fix the Problem!!
Initializing your scanner clears all information stored in your
scanner's working memory. Initialize your scanner only when
you are sure it is not working properly. V-Scanner memory is
not affected when you initialize the scanner.
1. Turn off the scanner, and turn it on again. First, the DSP
boot version, and then Welcome To Digital Trunking appears.
2. Press 0. The following messages appear on the display:
Exits if no
3. Press 1. The following messages appear on the display:
ENTER if Yes
CL to EXIT
4. Press ENT. The following messages appear on the display:
Clr Main Mem
V-Scan is OK
5. Do not turn off your scanner until the initialization is
complete. When the initialization is complete, M000 and
Bank 0 Ch 00 appear on the display.
If that doesn't help. Please get it serviced. I do recommend to get a DSP Firmware Update for it. The download is free from RadioShack but the cable and software is not.
I hope this helps and solves this problem.
btw.. if you don't have the product manual http://support.radioshack.com/manuals/ome20-496.pdf
You will need Adobe reader or equivalent!!
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