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I just purchased a Hip Street MP3 Player. I downloaded songs onto it and listened to them for about a day. I went to turn it on the next day and an hour glass appears on the screen. The hour glass does not spin and the sand does not move and I am not sure what has gone wrong or how to fix it

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  • prepress616 Sep 02, 2010

    it is the HS-T29-2GB model which has a sliding on/off button on the bottom

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  • 223 Answers

Press & hold the power button until it turns off. charge it up and then try it again.

Posted on Sep 02, 2010

  • 1 more comment 
  • Trevor Groves
    Trevor Groves Sep 02, 2010

    What happens when you :
    Press and hold the play/pause button to turn power ON / OFF, Press once to pause

  • Trevor Groves
    Trevor Groves Sep 02, 2010

    It also may be you have placed a file on the player that it doesnt recognize properly. Try connecting your device to your computer, "If" you can get access to the device on the computer, Copy off all the music you put on it yesterday. Place one song on it, just to test functionality. Let it sit on the USB charger for an hour (just in case) and then unplug and try to power off/on to see if it fires backup. Ive been looking on the internet to see if I could locate a new firmware for the device and an instruction for you to follow as to how to install it, without much luck so there probably is no update for it at this time. The other option is getting the battery out for a minute. I dont know the device well enough but, if you have access to the rechargeable battery on the device, pulling that battery out for a minute should allow a fresh bootup once re-installed.
    These things can be a bit of a pain when they stick. I hope you are able to get er back up and running.
    Maybe these suggestions will help better than my first.
    Gurvy

  • Trevor Groves
    Trevor Groves Sep 03, 2010

    having a "didn't help thumb rating" means your still having trouble with this, did any of my comments help. Please adjust your thumbs rating or make additional comments so I can try and assist you further. Thanks

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