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Sounds like a keyboard spill. If what was spilled didn,t have sugar or cream in it tou might just stand it on it's back for a day or so and it may dry out.
of course your backspace button only deletes one letter unless you press the backspace button for a long time and it still deletes one letter. There is something wrong with your keyboard.
try turning off filter keys. if you don't know how to do this, go under control panel, click on the search bar if you have vista, just type in "repeat" and click on the filter-keys link. then uncheck the "turn on filterkeys" box and click apply at the bottom. best of luck.
Connect an external keyboard to your laptop. If the external keyboard works properly that means the keyboard of your laptop is defective and you have to replace it. If you get the same problem with the external keyboard reinstall your operating system (it could be a virus).
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