Question about HP (A2839B) Mouse

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My HP mouse is plugged in and the red light is on but I do not see the arrow on the screen. What is wrong?

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  • BirdDog_ZA Sep 02, 2010

    Hi, Have you connected another mouse to the computer using USB / PS2? Remember : Never Ever swop keyboards / mouses that are PS2 (round plug) whilst the PC is connected. BD

  • horsey771 Sep 02, 2010

    This mouse has been plugged into the USB port of this computer for over a year. It just gave up this morning. Should last longer than that. I am using a Logitech wireless at this time.

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  • 44 Answers

Hmmm... if you are using a different mouse on the same pc and it works odds are your HP mouse is fried. Just out of curiousity and to confirm that the USB port that the HP mouse was connected to is not damaged, insert the Logitech wireless USB receiver into the HP's port and see if it still works.

If it does I suggest replacing the HP mouse. There are a number of factors that could've killed the mouse from USB power surge to rough handling, etc.

BD

Posted on Sep 02, 2010

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