Question about Mr. Coffee CGX20 12-Cup Coffee Maker
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Posted on Jan 02, 2017
I called Cusinart support and they told me to fill with 2 cups of white vinegar and the rest water, let set for three hours. Did that. Had to keep hitting the on button to get this solution through. Then used a solution of one cup of vinegar and water and this ran through the whole cycle. Ran three more with just water and now it works just fine. Brewed coffee this morning with no problem. Didn't think this would work but seems to have solved the problem. They do suggest you decalcify once a month using the vinegar solution...hope I remember to do this as it would be a lot easier than having to get hitting the on button. Good luck!
Posted on Mar 01, 2008
sure thing Fred
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Posted on Feb 16, 2009
This is still under warranty, I would return for a new one. You could also call number in manual, they will probably replace it.
Posted on Jun 17, 2009
Make sure that when you do the vinegar solution, you do at least 4 cups of white vinegar, and fill it up the rest of the way (max fill line) with water. The manual says to "fill to capacity with a mixture of 1/3 vinegar and 2/3 water," which lots of people misunderstand, and think it means "1/3 CUP vinegar and 2/3 CUP water," which is not the case. It means 1/3 of your 12 cups (and 1/3 times 12 is 4 cups) of vinegar, and 2/3 of your 12 cups (aka, fill it up the rest of the way) of water.
You might have to let it soak for an hour before you try to brew it--this lets the vinegar work at the calcium buildup a LOT better (kind of like soaking your pots and pans before you try to clean them), but it should definitely work for you. If not, call Cuisinart's tech support (1 800 726 0190) and they might be able to get you a replacement :)
Posted on Aug 21, 2009
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