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When I boot up every application I try won't work because it says there's a virus I can't start my anti virus either.

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Hi,

Kindly let us know the operating system of your computer and also the anti-virus software installed on your computer.

Also,kindly download and perform a complete scan with a virus removal tool.

You can download the free version of Malwarebytes Anti-Malware from: http://www.malwarebytes.org/mbam.php

After download and installing the program, kindly update and perform a full scan with the program.

If you are unable to download the above program using your computer (which happens sometimes in case of virus infection), download the program using any other computer and then copy it to a disk and install it in your computer.

Hope this solves your problem. Thanks for using FixYa.

Posted on Sep 02, 2010

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Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.1.7601.17567 Application Timestamp: 4d6727a7 Fault Module Name: ntdll.dll Fault Module Version: 6.1.7601.17


You have some viruses and malware.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Jul 23, 2012 | Microsoft Windows 7 Ultimate 32 bit Full...

1 Answer

APPCRASH and BEX windows explorer stop working,these are data, Problem Event Name: APPCRASH Application Name: Explorer.EXE Application Version: 6.1.7601.17567 Application Timestamp: 4d6727a7


Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Jul 23, 2012 | Microsoft Windows 7 Ultimate 32 bit Full...

2 Answers

Won't boot up Blue screen message is error file ati2dvag


Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

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Sounds like you have a virus or malware messing with you.

Start your PC and press F8 several times until the boot menu comes up. Then select "Safe Mode with Networking". Now get some or ALL of the FREE programs below.

Download, Install and Run Malwarebytes Anti-Malware:
http://majorgeeks.com/download.php?det=5756
When Installing choose the non-pro version.

Download, Unzip, Install and Run TDSSKiller:
http://majorgeeks.com/Kaspersky_TDSSKiller_d6895.html

Download, Install and Run Super Anti-Spyware:
http://majorgeeks.com/SUPERAntiSpyware_d5116.html

If you have an outdated Anti-virus program then Download, Install and Run Avira Anti-Virus:
http://majorgeeks.com/Avira_AntiVir_Personal_-_FREE_Antivirus_d955.html
Make sure to select ALL of the "threat categories" when you install or configure Avira...

You should be in pretty good shape if you run and install all of these programs.

Jun 26, 2012 | Microsoft 7 Computers & Internet

1 Answer

I have an Android phone that randomly starts calling numbers on the phone log and opening up apps. Is there a fix?


It seems you have a virus. This is most likely caused by an infected applications. It is best that you download an anti-virus application from the Market.
1. Navigate to Market through you applications menu.
2. Search for "antivirus" in the Market app (i recommend "AVG Antivirus") and download/install it.
3. Launch the anti-virus application and run a "Scan" or "Check" for viruses.
I expect that you have a virus. Follow the anti-virus application's instructions to remove/destroy the virus and/or application causing the problem.

Sep 14, 2011 | Motorola Mobility Droid (2 GB) Cell Phone

1 Answer

Getting late started and many virus


If your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:
1.If your computer is on, shut it down
2.Power on your computer
3.Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
4.In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
5.Select your current operating system and press [Enter]
6.Select the user you would like to login under (if applicable)
7.When your system finishes booting, click the Start button on your task bar
8.Move your cursor over All Programs and navigate to your anti virus program
9.Click on your antiv virus program to run it and follow the anti virus program's normal steps to run a virus scan
10.After the virus scan is complete, Delete all detected viruses
11.Close out of your anti virus software
12.Restart your computer (it should start in normal mode)

Your Feedback is greatly appreacited.Thank you for using FIXYA.

Jun 30, 2011 | Computers & Internet

2 Answers

My laptop has a virus and i cant afford a virus disc


Most of the virus programs run on stealth mode and run along with some application injecting its threads into the Application threads stacked in process queue. If the antivirus program fails to remove or quarantine, this could be either due to non detection of virus code, or due to inefficient coding in the virus program to seize the operation of the Virus program and seize its operations.

In such a case it would be wise to create a onetime bootup disk with Anti-Virus program. Before the OS starts, Always perform an antivirus scan and reboot a clean OS. Reason being that when Windows OS loads the Kernal takes control of all Key operations and we wouldnot have the right privilege or access to remove the virus program. So we boot from a boot disk and run this antivirus program to remove any infected file or code from the system to have a clean OS.

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How to reprogram toshiba sattelite l355.. window


It definitely sounds like you have a virus...

Not knowing if you have an anti-virus program installed, I will assume you do... Please follow these steps.

To run a virus scan in SAFE MODE, follow these steps:
  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)
If you don't have an anti-virus, Microsoft has just released a new free version... download and install in SAFE MODE

http://www.microsoft.com/Security_Essentials/

Nov 07, 2009 | Dell Computers & Internet

1 Answer

When I power on the LAPTOP with power cord, I am unable to run any of PC applications including simple application such as google talk service or windows mediaplayer. The Laptop becomes dead.


it seems you have a virus. Run your anti-virus and anti spyware
if still dont find anything wrong, go to start, run, Msconfig, then go to start up, disable anything recently added or all, then go to services, click hide microsoft services.. then disable all.. then go to the Boot.ini and click safe boot/with network restart your computer in safemode.. see if the applications run... They do then restart comp and get out of safe mode ..
Start all you known services..(anti-virus, anti0spyware) and see which one is actually preventing it.

if that also fails you might need to reinstall your os by formatting your drive.
In order to backup your important data, you`ll need do the following.

Take out your hard drive and install it as a slave drive in another computer (possibly a friends if you don`t have access to another system), then backup your data and replace the drive into your system. Reformat and reinstall from scratch.


Hope this information helps you
Thank you

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2 Answers

I have a virus and stmanteec antivirus notification keeps popping up on my screen: What can I do??? Help Scan type: Auto-Protect Scan Event: Threat Found! Threat: Trojan.Zlob File: ...


If you have a virus you can not delete or if your system will not boot up correctly and you suspect a virus is the problem, a recommended solution is to start your computer in safe mode and run a virus scan. By running your computer in safe mode, non-essential processes do not start and non-core components are disabled. In other words, only the minimum necessary programs will load. Tough to remove viruses, spyware and other malware usually have no chance to run and disrupt your system and can more easily be removed.
**To run a virus scan in safe mode, you must have active anti virus software installed on your computer.
To run a virus scan in safe mode, follow these steps:
  1. If your computer is on, shut it down
  2. Power on your computer
  3. Immediately after you power on your computer, repeatedly press the [F8] key (about once per second)
  4. In the Windows Advanced Options Menu screen, use the arrows to select Safe Mode and presss [Enter]
  5. Select your current operating system and press [Enter]
  6. Select the user you would like to login under (if applicable)
  7. When your system finishes booting, click the Start button on your task bar
  8. Move your cursor over All Programs and navigate to your anti virus program
  9. Click on your antiv virus program to run it and follow the anti virus program’s normal steps to run a virus scan
  10. After the virus scan is complete, Delete all detected viruses
  11. Close out of your anti virus software
  12. Restart your computer (it should start in normal mode)

Nov 17, 2008 | Computers & Internet

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