Hi,
Kindly let us know the operating system of your computer and also the anti-virus software installed on your computer.
Also,kindly download and perform a complete scan with a virus removal tool.
You can download the free version of Malwarebytes Anti-Malware from: http://www.malwarebytes.org/mbam.php
After download and installing the program, kindly update and perform a full scan with the program.
If you are unable to download the above program using your computer (which happens sometimes in case of virus infection), download the program using any other computer and then copy it to a disk and install it in your computer.
Hope this solves your problem. Thanks for using FixYa.
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