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I have a lexmark z15 whic I have had for a long period. I purchased new black and color cartridges. They do not print. I uninstalled Lexmark and restalled it neither print Help me...

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  • moneys May 10, 2008

    My printer was working fine until a few days ago. I used remanufacutred print cartridges and refikers for print cartridges.



    It was really hard to tell how much ink really went to the cartridges.



    So I went out and bought two brand new Lexmark brand cartridges. The black cartridge print a dark grey and the color cartdrige does not print at all

  • moneys May 10, 2008

    you are correct. My computer went it test mode yesterday for come reason. How do I get out of safe mode?

  • moneys May 11, 2008

    No I am in XP. I have had this problem just recently. Prior to these set of cartridges, I used a remanufactured brand, and the color content has not been correct yet. I followed all the instructions on troubleshooting guide. I probably the wrong buttn. file.



    No solution has worked yet.

  • Hjalmer Lamminen
    Hjalmer Lamminen May 11, 2010

    You may have to put the printer through a test in test mode to see if it is the printer itself or your computer.
    Please get back to me about this.

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Please let me konw what Operating System your running. If your running Vista, Lexmark has had many problems producing Drivers for this OS.

Posted on May 10, 2008

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