Question about Samsung Washing Machines

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Sir, My name is krishnaveni. I brought a samsung washing machine on 07.07.10. It was repaired on 21.07.10. I complained to customercare then service man come and cure it. Then after 18.08.10 on that day again same complaint on that machine. Again I complained to customercare. Still now they have no action for me. Please help me. I have a mental torcher.

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  • Samsung Master
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Hi,
Please call the customer care again and inform them and give your complaint number to them Or As this is a brand new machine contact the dealer from whom you got the washing machine.They will contact the service people and will get them to do the repair.
thank You

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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Hi,

Water draining is indicative that the drain valve is left open allowing water to escape even during regular/wash cycle and not only on drain/wash cycle completion. this could be brought about by:
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Corrective measure calls for inspection and possibly cleaning or solenoid/control mechanism repair or replacement. Often these can be found at the bottom or near bottom of the machine below the tub.

Hope this be of initial help/idea. Pls post back how things turned up or should you need additional information.

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