Question about Brother Office Equipment & Supplies

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My printer is asking me to refer to troubleshooting and the routine maintanence chapter in users manuel for - print unable 36 Does anyone know how I go about fixing this? Nikki

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Check for a paper jam. I just encountered this same error on my Brother MFC-290C, and that was the cause. I had to unplug the printer's power cable to clear the error message.

Posted on Sep 27, 2010

  • SteamPaint Sep 30, 2010

    I have the same problem, and I can clear the paper jam and then get rid of the message by opening the printer cover (don't have to unplug it). But the problem is, it happes almost EVERY TIME I PRINT. It seems to have started abou the same time we lost a lot of our electronics to a power surge or lighting strike. Why is it doing this and how do I make it stop, as opposed to just clearing it every flipping time it happens?

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Posted on Jan 02, 2017

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