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I USED THE RECOVERY DISK ON MY 97 COMPUTER . WHEN BOOTING BACK UP IT ASKED FOR A CERTIFICATE OF AUTHENICTIEY THAT I NO LONGER HAVE. WHAT OTHER NUMBER CAN I USE.

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  • Georgia B
    Georgia B May 11, 2010

    Did you look on the bottom of the laptop for the key?

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Assumed solved. No reply to clarification request.

Posted on Jul 26, 2008

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You can add it later windows will let you run for 30 days then it will pop up with that key entery deal again but will have a 1800 # to call if you call it they will give you a new #

Posted on May 10, 2008

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Risk of losing data by re-booting CD-ROM recovery disk


Copy off your data to another computer before recovering. A recovery usually restores to factory settings and loses all data.
You could boot to Ubuntu or Linux and copy your stuff that way, then when restored, copy it back.

Feb 11, 2016 | IBM ThinkPad Computers & Internet

Tip

Windows startup does not complete.


Hi.
If The BIOS is showing initial splash screen, and completing POST test correctly, but Windows Startup does not complete, and you are in one of the following situations:

  • You get a black screen with a cursor blinking.
  • You get a black screen with test or command prompt.
  • You have a blue screen with a warning message.
  • Windows keep restarting.
  • Windows is freezing.


Any of the condition described must occur before getting to login screen or to Windows desktop, or the problem is other than the one described here.

If you get a message saying Operative system not found you may also be in same situation. Only in that case the disk may also be physically damaged, and you may have lost your data, or disk may need replacement.


The conditions above usually tell us that the Windows system files needed for Startup are corrupted.
Windows cannot load the files anymore and will hang on with the cursor blinking.
When this happens you need to reinstall the operative system.

To start you can try loading the system in safe mode, by pressing F8 on Startup.

If the computer is starting in safe mode, try doing a system restore to a recent date before the problem started. This will be faster than installing a fresh system, and most of your settings will be preserved.

You may find out that when the system does not load, most computer will not even start in safe mode.

Check also that there is no CD, DVD or floppy inside the computer, also disconnect any connected USB device, apart mouse and keyboard, and attempt starting the computer again.

If all that does not work, then you will need to reinstall Windows.

Installing Windows is not a complicate operation, all you need is the computer recovery disk, or a Windows install disk valid for the licence number printed on the Microsoft Certificate of Authenticity sticker.

If you use a recovery disk, remember to choose partial recovery, so that the original data contained in the hard disk won't be deleted.

Using Windows generic disk you will need to choose Update Recovery if asked, install the system on top of the same directory (eg: C:Windows), and you will also need to choose Leave System File Intact, when asked by Windows setup.
Using a Windows generic disk you may also need to install additional drivers, that usually are available for download from the manufacturer website.
Even choosing a partial recovery , or an update install, some of the installed software may be affected, and may need a fresh setup.
Another way to proceed is installing a copy of windows into a different folder (eg. C:/Windows000), and choosing to leave system file untouched.
This will reinstall system files hosted in root folder, and sometimes may bring back to life the old system.
In that case you will be asked what system to start from Windows boot manager on Startup, your old system will be the second one.

Using this method is better to remove the new installation Startup from boot manager after installing and testing that the old system is back at work. This is done editing the system hidden file Startup.Ini, hosted in root folder. The file is a text file.

If you have important data inside the hard disk, it is always advisable to copy all data onto an external media. Even if the procedures described normally do not delete your data, when doing maintenance on a computer there is always the chance to loose data.
If the computer is not starting because of a system problem, the data can only be recovered using a boot disk, or physically removing the hard disk drive from computer, and connecting it to a different computer (an external enclosure may help).


This same instructions broadly apply to all recent Windows operative system, Windows seven setup is slightly different from the procedure described here.

on Dec 11, 2009 | Microsoft Windows Vista Home Premium with...

1 Answer

Hp undi pxe 2


Did you make any changes to the computer prior to the issue?

This issue may occur if one or more of the following conditions are true:
a) The basic input/output system (BIOS) does not detect the hard disk.
b) The hard disk is damaged.
c) Sector 0 of the physical hard disk drive has an incorrect or malformed master boot record (MBR).
Note: Some third-party programs or disk corruption can damage an MBR.
d) An incompatible partition is marked as Active.
e) A partition that contains the MBR is no longer active.
Method 1
I would suggest that you update the basic input/output system (BIOS) to the latest version by contacting the motherboard or computer manufacturer and check if it works.
Important: Modifying BIOS/complementary metal oxide semiconductor (CMOS) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS settings can be solved. Modifications of the settings are at your own risk.
BIOS: frequently asked questions
http://windows.microsoft.com/en-US/windows7/BIOS-frequently-asked-questions
Method 2
If the above step fails then I would suggest that you perform startup repair on the computer and check if it works.
What are the system recovery options in Windows 7?
http://windows.microsoft.com/en-US/windows7/What-are-the-system-recovery-options-in-Windows-7

Jan 15, 2014 | ASUS " 15.6"" Laptop - 4GB memory - 320GB...

1 Answer

Recovery media no longer available. Can it be downloaded somewhere?


You'll be better served by just reinstalling windows. Most times the recovery does not work.

System Restore will allow you to select a Restore Point(date and time) to set your system back to when it was working ok. Itdoes not delete any of your data, documents, music, pictures, videos orprograms (unless the program was installed after the Restore Date youselected).

System Recovery (sometimes referred to as Factory Restore) will set your systemback to when you first purchased it. It Deletes Everything. Mosttimes the System Recovery does not work unless there is a recovery partition onyour hard drive created by the manufacturer. If you are trying to recoverfrom a set of cd's most times it does not work.

Instead of doing a System Recovery it's much easier to just ReinstallWindows. Look on your computer for the Certificate of Authentication(COA) Sticker. It will tell you what operating system is on your computerand it will give you the Product Key Code (a series of 5 letters and numbers)that you will need to activate windows. If you don't have an operatingsystem disk, borrow one from a neighbor, friend, relative or co-worker. Justmake sure it is the same as your COA Sticker's operating system or it willnever activate. Also make sure you get the COA Product Key Code for thedisk you borrow because sometimes the system will ask for the one that is onyour system and sometimes it will ask for the one from the installation disk.

Jun 08, 2012 | Toshiba Satellite A75-S211 Notebook

1 Answer

HP recovery disks don't boot!


Sounds like you need a windows vista operating system disc. The recovery discs set your system back to factory settings like when you first brought it home from the store. But to me, the system is bloated with all the software and trial junk that you don't need. If you can get your hands on a Vista Operating System Disc, then do a clean install from it. Just make sure your Certificate Of Authentication (COA) sticker is readable so that you can activate the vista once you've got it loaded. If you can't get your hands on a system disc, take it to a computer repair shop, I would think you could find one that will load the operating system for $60 or less.

Mar 15, 2012 | HP Pavilion dv6-1030us Notebook

2 Answers

When I start the computer, I just get a black screen with my mouse arrow working. The recovery cannot be found on hard disk, and none of the menu items in (f8) startup menu helps! The computer is only...


Hai,

Thank you for providing details about the issue,
This confirms that the operating system files are corrupted and the computer is not booting up. I understand that you do not have recovery back up on the computer, I request you to order the recovery cd or dvd from the brand vendor for free of cost or you could purchase the operating system and reinstall the operating system. Because we could not help you until we have the recovery partition on the hard drive or recovery cd.

Hope you understand.

Jan 29, 2010 | Computers & Internet

1 Answer

My recovery manager doesn't work. i need to do the original factor system. it doesn't do it. all it does shuts down the computer and brings it back up with nothing done


Sounds like your recovery partition is messed up. You can get hp to send you a disk to fix it by contacting them. Or if you get ahold of the windows OEM (original equpment manufacturer) disk that matches your system, you can reload it yourself using the product key on your computer. This will be on a rectangular sticker which says what version of windows you have. You should be able to get a disk from a local computer shop, at mine we provide a disk without a COS (certificate of authenticity) for a couple of dollars.

Dec 05, 2009 | HP Pavilion dv9000z Notebook

1 Answer

Sony vaio VGN FS 742W notebook Startup problem.When swithed ON,Vaio,Window XP screen appears and then window 'isass' appears & notebook swithes OFF automatically.Pl.advise solution for the above....


If Windows appears, and start booting, then the problem concerns the operative system and not the hardware.

That is good news, because all you need to do is using the original computer recovery disk, or finding a Windows setup disk to reinstall Windows.

To reinstall Windows, start the computer with the Recovery Disk or Windows Disk inside and chose Boot from CD when asked, then follow instructions.

Regards.

Aug 02, 2009 | Sony VAIO VGN-FJ270/B Notebook

1 Answer

Primary Master/Slave Hard Disk Error


Honestly, this is the best software I've used for file recovery:

http://www.ontrackdatarecovery.com/file-recovery-software/

It's a bit pricey, but if your data is important, it's worth every penny.

Hope this helps!

Mar 28, 2009 | Audio Players & Recorders

5 Answers

Hard drive failure in system less than 2 years old!!


Since you are comfortable with working inside your computer, the best thing to do now is to purchase an external enclosure for your type of hard drive, SATA or EIDE.

Alternately you can use a live linux cd, boot up with that, and transfer your data to an external drive.

Once your data is safe, try booting to the Windows cd and attempt a repair installation.

And finally, yes, hard drives can go bad in 2 years or less.

Dec 14, 2008 | Dell Dimension 2400 PC Desktop

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