Question about Archos 504 500870 Digital Media Player
If the Archos is working fine when not connected to computer, then problem is either the USB cable, or one of the USB ports.
Test using a different cable and test the archos on a different computer, if that solves the problem and Archos connects fine, replace the cable, or troubleshoot further to fix USB problem on computer.
If that does not fix the problem, then the USB port on your Archos is defective.
Also ensure that you are not using any USB hub.
Note: If Archos is always irresponsive and does not start at all, then problem is different.
Posted on Sep 02, 2010
USB hubs are available as "un-powered" and "powered". Your Jukebox will NOT work with an un-powered USB hub and may be unreliable with a powered USB hub. It is recommended for best results, that you connect your Jukebox directly to the USB port located on the back of your computer. First take a look if your battery is fully charged.You can also make a long press on the on/off button for 15 seconds; it will switch off the unit and your data will be not erased . If your device continues to stop and freeze, you have the possibility to format it from the settings menu; you can do this into settings, then select system and repair and format tools. Before doing this, you have to save all your files on your computer. Download the firmware from our Website.
Connect the device to the PC. Go in “My Computer”, you should see “Archos 504/604”.
Copy/Paste the firmware downloaded on “Archos 504/604”
Disconnect the device safely. Go to Setup > System > Update Firmware.
Please accept the solution. Do get back to us for any query.
Thanks for contacting fixya.com
Posted on Sep 02, 2010
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Posted on Jan 02, 2017
Tips for a great answer:
This is a recovery mode, and this menu allows you to:
-Format your hard drive
-Restore your system
In case of repair disk is selected :
For the first step you have to go on our website, and download the latest firmware update for your product.
Plug your Archos 504/604 on the computer and copy the firmware previously downloaded at the root of your device.
Disconnect your device as usual, and select done on the screen.You have to plug the dc adaptor to update successfully, press a button to reboot your device.here is the web address http://www.archos.com/support/support_tech/updates.html?country=us&lang=en&#firm
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