Question about Canon BubleJet i965 InkJet Printer
Remove all the cartridges and check the cartridge parking area, you'll see the ink pads (sponge) soaked with ink on them, clean the pads and reinstall them or you can simply place a cotton ball or a piece of cloth to absorb the ink (if you can remove them, the best thing is to wash them and reinstall them after drying). [leave the printer off and unplug the power cord]
Clean all the contacts on the cartridges and on the printer (the metal contact points on both the printer and on the cartridges). You can use cotton dipped in alcohol/acetone to clean the contacts. Be careful with the print head, avoid direct contact with your hand, you may damage them.
Check for paper jam and clean passage with a blower. Verify that there's nothing obstructing the carriage (the mechanism that carries the cartridges)
After you are done with the cleaning, now power on the printer and keep pressing the cancel button while it boots up, install the cartridges while you keep tapping the cancel button.
This is actually a fatal error which needs service, but sometimes it can be repaired with the simple steps mentioned above.
If all these don't help, you need to call Canon for service (to inspect the machine personally) or better get another machine. Most printer with this error is hard to fix and we spend less than getting it repaired and once a faulty is a faulty, the problem may return. It could be firmware/bios/motherboard problem, but honestly the actual cause, I can't make it sure.
These are the tips and measure I use to take with these kinds of error, give a try and you may be fortunate to fix it by yourself.
If you need further help, let me know.
Thanks for using FixYa.
Posted on Sep 02, 2010
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Posted on Jan 02, 2017
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