Question about Apple MacBook Pro Laptop Computer with Intel Duo Core 15.4 Inch PC Notebook

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My webcam is not wking on my mac book pro ,it says device not connected

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Thank you for contacting FixYa Support, I am glad to assist.

The best way to check if your iSight camera is working is to launch the built-in Mac OS X chat application, iChatAV and under Preferences check the video setting and see if the video will activate the built-in iSight camera.

As iChatAV is the defacto application to use and check video settings, if you cannot get the device to work, then you will more than likely need to take your Macbook in for at least a diagnostics to have your iSight camera checked.

This iSight is a built-in device, that if not working, as an internal device for your Macbook Pro, it can only be checked by a certified Mac technician.

If you are referring to an external web camera connected to your Macbook Pro, however, please feel free to reply back to this post and specify the model you have and we will be glad to assist you with that product.

Regards,

-Mactechtrainer

Posted on Sep 02, 2010

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