Question about Plantronics Audio™ 350 Headset

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Microphone I cant get microphone working with my notebook . I am using XP as my OS.

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  • kaka01 May 12, 2008

    thanks for the advice . I have already done that, and it is unsuccessful . The problem is that drivers are not available. If you get them please forward the link to me . My laptop is COMPAQ F733AU . THE os is XP .I cant use VISTA as i have RAM of 512 mb only . Please help me if you can .

  • kaka01 May 13, 2008

    I tried this too , i think this problem can note resolved this way .The drivers are not proper .

  • Anonymous Jun 21, 2008

    i bought a regular microphone and it wont work on wow



  • Anonymous Feb 25, 2009

    can get sound but mic isnt workin

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  • START
  • Control panel
  • Sounds and audio devices
  • Advanced (Under "Device Volume")
  • Options
  • Check Advanced controls
  • On same drop down menu click Properties
  • Under "Show following volume controls" check Microphone
  • Microphone volume control should appear
  • Uncheck "Mute" below mic volume control
  • Move slider up

Now also do this:
  • START
  • Control Panel
  • Sounds and audio devices
  • Audio
  • Under "Sound recording" select device in which you've plugged in your microphone
  • Voice
  • Under "Voice recording" select device in which you've plugged in your microphone
  • *If you're not sure in what you've plugged in your mic than select "Test Hardware" under "Voice recording".*
  • Click Apply, click OK

Posted on May 10, 2008

  • Ljubomir Vucinic
    Ljubomir Vucinic May 12, 2008

    Audio Driver:


    ftp://ftp.hp.com/pub/softpaq/sp34001-34500/sp34200.exe


    This will create a swsetup folder in C drive ("C:\swsetup\sp34200")

    Installing this driver may result in an error. But continue with the
    following steps to get the audio driver installed correctly.

    1. Click on Start and select Run. Now type devmgmt.msc and press enter.

    2. Right click on "Audio device on High Definition Audio Bus" and click Update driver.

    3. Select "Install from a list or specific location"

    4. Click Next. Then select "Don't search, I will choose the driver to install".

    5. Click Next and then select "Sound, video and game controller" from the list.

    6. Click Next and then click Have Disk.

    7. Click Browse C:\swsetup\sp34200 folder and select the .inf
    (wis30b2a) file and click open and Continue with the onscreen
    instructions.

    --------------------------------

    Other drivers:

    http://www.zyxware.com/articles/2008/01/...

    Downloads from official site:

    http://h10025.www1.hp.com/ewfrf/wc/softw...

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Please try download LifeChat v 1.4 32/64bit Windows 7 version.
http://www.microsoft.com/hardware/download/DownloadResult.aspx?category=ICE&type=LifeChat&name=JUF-00001&os=Win7_3264&lang=en

I am trying it now, hope it works.

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just double click on the volume icon from system tray ( right on taskbar -speaker appearance ) and check if you have mic volume ..or pink in ...if not click on options ..than on mic or ...pink in ...to show you the control for your mic...) ...after you have general ....wave ....etc...and mic volume ...check for not to be muted...and tel me how it is ...
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I found this on the Turtle Beach website: ________________________________________
Let's make absolutely sure that the microphone in your headset is working correctly. If the mic is working, a replacement talkback cable should fix it. If not, then please send in your name, shipping address, the name of the store where you purchased your X1 and the date (month/day/year) of purchase.
OK, here's how to test the X1 using the Microphone input on your PC:
1) Take the pink plug from the X1 and plug it into the pink jack (Microphone input) on your PC's soundcard.
2) Take the green plug from the X1 and plug it into the green jack (Front L/R Out or Line Out) on your PC's soundcard.
3) Take the USB plug from the X1 and insert it into a USB port on the PC (not a USB hub, please).
4) In the soundcard's control software, enable the Microphone for playback. In the Microphone > Advanced settings, enable the Microphone Boost. Make sure the Microphone is not muted (Mute switch is not enabled).
5) Adjust the volume for the Microphone to about half-way up.
6) Adjust the overall playback volume to about half-way up.
7) Put on the headset. Make sure the Mute switch on the X1 amp box is not set to Mute (the LED should be green).
Now speak into the microphone. Do you hear your voice in the headphones? If so, the mic works and your X1 headphones should be OK. If you still cannot get the X1 mic to work over Xbox Live, then you need to take a closer look at Dashboard settings and other connections, or check the integrity of your X1-Xbox Controller Cable.

******************************
In order to enable the chat make sure that the Mute button in the Off position. If it is on the ON position the Mic will not work.
Red = Muted Green = UN-Muted
_________________________________________________________________
If you're having trouble adjusting the Mic in Windows:
WINDOWS XP:
For Windows XP, there's a nice video on YouTube that takes you through all the steps of setting up your microphone: http://www.youtube.com/watch?v=Vissxo8furo


WINDOWS VISTA:
Please follow these instructions to configure your microphone within Windows Vista:
1. Left-click on the Start button. The Start Menu will appear.
2. Left-click on Control Panel. The Control Panel will open.
3. Left-click on the Hardware and Sound option. The Hardware and Sound window will open.
4. Left-click on the Sound option. The Sound window will open.
5. Left-click on Recording from the three tabs at the top of the Sound window. While in the Recording tab of the Sound window, you will see all options available for recording - Microphone should be one of them. (If you don’t see an option for Microphone, ensure your microphone is plugged into your computer using the jacks commonly located on either the front or back of the machine.)
6. Left-click on the Microphone option to highlight it. This will enable the Properties button toward the bottom-right of the window. Left-click on the Properties button.
7. You should see the Properties for your recording (input) devices. One of these should be Microphone.
8. Left-click on the Levels tab (or similar). Adjust the Level (Volume) and Mic Boost controls to at least half-way up. If your Mic Boost control is a simple check box, please make sure it is checked (Enabled). You should hear your microphone in your headset or speakers.
Once the levels are adjusted to your satisfaction, left-click OK and OK to save your settings. You can then close the Control Panel.
Your microphone should now be ready!

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7cd8ce7.jpg

Hope that this be of some help/idea. Pls post back how things turned out or should you need additional information.

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