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Posted on Sep 02, 2010
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Why do i get this message I need to buy Reward Points but have been getting the following message - "PAYMENTS FUNCTIONALITY DISABLED" Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been disabled. You will not be able to purchase or use Facebook Credits. For more information, please contact us

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Ibrahim Yusuf

Ibrahim Yusuf

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  • Expert 70 Answers
  • Posted on Sep 02, 2010
Ibrahim Yusuf
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Search for your issue here: http://www.facebook.com/help/?page=756 if you cannot find it find a contact box to email them about the problem, you can find this under the help/contact us section.

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Register house of fraser/rewardcard
hi Ilaka.
FREQUENTLY ASKED QUESTIONS
ABOUT THE RECOGNITION REWARD CARD How do I get a Recognition Reward Card?
Just pop into any House of Fraser store, ask a member of staff and they will be able to give you a Reward Card. If you buy something that day, you can start collecting Points straight away but remember, you'll need to register your card at www.houseoffraser.co.uk/rewardcard to be able to receive any Rewards to spend.
I have a Recognition MasterCard/Account Card, can I also have a Reward Card?The Reward Card can't be used in conjunction with a MasterCard or Account Card. If you have a MasterCard or Account Card you are already collecting a fantastic 3 Points for every £1 you spend plus all the other benefits, so there would be no additional benefit for you in having a Reward Card.
Can anyone have a Recognition Reward Card?
Yes, anyone can have a Reward Card as long as you are over 18 years old.
REGISTERING A RECOGNITION REWARD CARD How do I register my Card?
Simply go to www.houseoffraser.co.uk/rewardcard and follow the instructions. You will need your Reward Card details to hand.
What if I don't have an email address?
As the Reward Card is managed solely online, an email address is necessary. If you have an email address but not regular access to the Internet, then we are happy for you to use one of our 'Order In Store' terminals to register your account.
What happens if I do not register my Reward Card?
If you do not register your card, not only will you never earn Rewards but you also won't get to hear about our exclusive Recognition Reward cardmember offers and events.
COLLECTING POINTS How many Points will I collect and how do they convert into Rewards?
You will collect 1 Point for every £1 (€1 in the Republic of Ireland) you spend with any method of payment. Once you have collected 500 Points, they will be converted into a £5 Reward (€5 in the Republic of Ireland) so the more Points you collect, the more Rewards you have to spend. We've made it really easy for you - every month we check your Points balance and if you have enough, Rewards are applied directly onto your card so there is no need for vouchers.
Can I collect Points online?
Yes, the Reward Card can be used to collect Points at www.houseoffraser.co.uk whenever you're signed into your account. Remember, you get Double Points for shopping online so that's twice the Rewards!
Can I collect Points when I buy a Gift Card?
No, Points cannot be collected when buying Gift Cards.
Can a Recognition Reward Card opened in Ireland be used in the UK?
Yes, any Reward Card can be used to collect Points in any House of Fraser store in the UK and Ireland, as well as online at www.houseoffraser.co.uk
How will my Points value be converted between Pounds Sterling (£) and Euro (€)?
If you are a Republic of Ireland cardmember, you will earn 1 Point for every €1 spent in store. If you shop online or in a UK store, whatever you spend will be converted from Pounds Sterling (£) to Euro (€) and Points will be collected and Rewards redeemed according to this € value. This works the opposite way for any UK cardmember shopping in the Republic of Ireland.
How long do my Points and Rewards last?
Recognition Points last for up to 12 months. After 12 months, if they have not been converted into Rewards, they will expire. Your Rewards will be valid for 3 months. We'll always try to let you know if you have Points or Rewards due to expire, either by email or on your online account.
How can I keep track of my Points?
We'll email you every month (with a statement) telling you how many Points you have collected and the value of any Rewards issued. You can also check your statement in 'My Account' at www.houseoffraser.co.uk at any time. Our till receipts will also show your Points balance as of the previous day, but Points for the latest transaction will not be included.
Will I be able to check my Points balance / Reward amount on my Reward Card at the till point?
No, unfortunately we can't check your Points balance at the till point. Please check in 'My Account' online or in your statement emails. However if you're spending a Reward in store, we can tell you what Reward value you have left on your card.
Will I be able to collect Points even if I don't have my Reward Card with me?
Not at the time, but you can have the Points added to your new Reward Card account up to 30 days afterwards. This can be done in any House of Fraser store as long as you bring the till receipt and your Reward Card with you.
Can my Points be transferred to another card?
Yes, you can set up a 'Points Transfer' to any other cardmember. That means that all Points you have on your card and any Points you collect in future will be transferred to them until you cancel the Points Transfer. It also means that any Rewards will be issued to that card rather than yours (so make sure you choose wisely!).
To set up a Points Transfer, log in to 'My Account' and select 'Set up a Points Transfer'. You'll need the number of the card you would like to transfer Points to. We'll send you an email to confirm that it has been set up but it may take up to 24 hours for the transfer to happen. Any Rewards already issued to you will remain on your card until their expiry date.
How do I cancel a Points Transfer?
To cancel your Points Transfer at any point, log in to 'My Account and select 'Cancel a Points Transfer'. The Reward Card number that you are currently transferring your Points to will automatically show on screen. Simply click 'Continue' and we will send you an email to confirm that you will now be collecting Points on your own account again within 24 hours .
SPENDING REWARDS How do I earn Rewards?
At the beginning of every month, we'll check how many Points you have collected. For every 500 Points, you will earn a £5 (€5 in the Republic of Ireland) Reward which we will apply directly onto your card.
How do I spend Rewards?
Rewards can be spent directly from your card at the till point or online checkout..
How can I keep track of my Rewards?
At the same time as we check whether you have enough Points to earn a Reward, we will send you an email (like a statement) letting you know how many Points you have collected and any Rewards you have earned. Alternatively, you can log in to your account and check your statement in 'My Recognition Summary' at any time.
If my card holds a £20 Reward balance, can it be used to pay for a purchase of just £10?
Yes, and there will be a balance of £10 left on the card until the Reward expiry date.
Can I use my Recognition Rewards to purchase anything at House of Fraser?
Recognition Rewards can be used to purchase any product from House of Fraser, in store or online, except Gift Cards, financial services and large kitchen appliances.
How long do my Rewards last?
Your Rewards will be valid for 3 months. We'll always try to let you know if you have Rewards due to expire, either by email or on your online account.
MANAGING YOUR ACCOUNT What should I do if my Recognition Reward Card is lost, stolen or damaged?
You can report a card as lost, stolen or damaged by going to 'My Account' and selecting 'Report a lost/stolen/damaged card'. This will ensure that the card is cancelled but you will still be able to collect Points and redeem Rewards online at www.houseoffraser.co.uk
To be able to start collecting Points in store again, just come in to any House of Fraser store and ask a member of staff for a new Reward Card. You will then need to register this card as a replacement card in 'My Account'. Any valid Points and Rewards will be transferred to the new card within 24 hours.
How do I register a replacement card?
Once you have picked up a new Reward Card from a member of staff in any House of Fraser store, just log in to 'My Account' and select 'Register replacement card'. Simply follow the on-screen instructions. We'll send you an email to confirm your replacement card has been registered and any valid Points and Rewards will be transferred within 24 hours.
I registered for a Recognition account whilst making an online purchase - how can I start collecting Points in store?
Just pop into any House of Fraser store, ask a member of staff and they will be able to give you a Reward Card. If you buy something that day, you can start collecting Points straight away. Just remember to register your Reward Card by selecting the 'Register a replacement card' option in 'My Account', which will then combine any Points you have collected online and in store up until then. We'll send you an email to confirm your replacement card has been registered and any Points and Rewards will be transferred within 24 hours.
GENERAL INFORMATION Who can I contact if I have questions about my Recognition Reward Card?
If you haven't found the answer that you're looking for here [link back to top of FAQs] our UK based call centre will be on hand to deal with any questions relating to the card or to assist you with managing your account online. Just call 0845 602 1073 from 8am to 10pm Monday to Friday, 9am to 6pm Saturday and 9am to 8pm Sunday or email [email protected]
Why haven't I received any Reward Card offers?
We'll email the latest offers to our Reward cardmembers so if you haven't been receiving them, check that you are opted in to get marketing from us (see 'Manage email preferences' in 'My Account') and that [email protected] is on your safe list of contacts.
Where can I find the Terms and Conditions for the Recognition Reward Programme?
Terms and Conditions for our Reward Card can be found on our website at www.houseoffraser.co.uk/rewardcard
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Dec 07, 2017 • Computers & Internet
0helpful
1answer

Where do I find the overview page in PayPal?
To redeem paypal reward points follow this link
https://www.paypal.com/us/selfhelp/article/How-do-I-redeem-my-Reward-Points-for-my-PayPal-Extras-MasterCard%C2%AE-FAQ1598
or just follow these steps:
To redeem your Reward Points:
  1. Log in to your PayPal account
  2. Click PayPal Mastercard and you will be transferred to the Synchrony Bank servicing site.
  3. Click Rewards & Offers.
  4. Select the Category you want to explore for reward redemption.
Note: You can only access the rewards options once you have made a purchase, earned points and received a billing statement.
Read full answer
May 21, 2017 • PayPal Computers & Internet
1helpful
1answer

Cheat for the def jam new york

Go to the Main menu -> Extras -> Cheats. From here, enter the following cheats codes. You'll see a confirming message for each cheat code enter correctly.

100 Reward Points: DUCKETS

100 Reward Points: CROOKLYN

100 Reward Points: THESOURCE

100 Reward Points: GETSTUFF

100 Reward Points: NEWJACK

After Hours by Nyne: LOYALTY

Anything Goes by C-N-N: MILITAIN

Bust by Outkast: BIGBOI

Blindside by Baxter: CHOPPER

Comp by Comp: CHOCOCITY

Dragon House by Chiang: AKIRA

Get it Now by Bless: PLATINUMB

Koto by Chiang: GHOSTSHELL

Lil Bro by Ric-A-Che: GONBETRUBL

Man Up by Sticky Fingaz: KIRKJONES

Move! by Public Enemy: RESPECT

Original Gangster by Ice T: POWER

Poppa Large by Ultramagnetic MC's: ULTRAMAQ


Hope this helps.

Read full answer
Apr 03, 2011 • Computers & Internet
0helpful
1answer

When I try to purchase Facebook credits I get this message. What do I need to do to get this removed. "Our systems have detected unusual payment activity on your account. As a security precaution,...
Sounds like a scam - don't click on anything around this message. Report it to Facebook admin via telephone asap.
Read full answer
Nov 12, 2010 • Facebook Social Network
1helpful
1answer

I keep getting this message and do not know what is going on I've been buying Farmville cash for a year and now I am missing out on limited edition items how do I resolve this issue Our systems have...
Sounds like you have to contact facebook... Thats not a computer issue, I got that once before and had to email them for days.. When it happened to me it's because I spent to much money in a certain amount of time and they do that to protect you, Its just an abnormality.
Read full answer
Oct 06, 2010 • Facebook Social Network
3helpful
2answers

Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been disabled. You will not be able to purchase or use Facebook...
This is either a false phishing message or someone has stolen your facebook ID. Do not answer the message but log onto www.facebook.com and verify the message.
Read full answer
Sep 24, 2010 • Facebook Social Network
0helpful
1answer

I get this message when i try to order cafe cash on facebook. (Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has...
Contact both paypal and facebook support. attach copies of the resolved issue from paypal to facebook. might take awhile but it should do the trick.
Read full answer
Sep 24, 2010 • Facebook Social Network
7helpful
4answers

Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been disabled. You will not be able to purchase or use Facebook...
Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been disabled. You will not be able to purchase or use Facebook Credits. For more information, please contact us by filling out the following form (please copy and paste the URL into your browser): http://www.facebook.com/help/contact.php?show_form=payments_activity
Read full answer
Sep 23, 2010 • Facebook Social Network
4helpful
2answers

I am trying to purchase Reward Points and I am getting this message. Please help! Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality...
There is a problem in your payment account of the facebook due to the misuse of your account detected by a certain automated system of a facebook.
please visit the link below
http://www.facebook.com/help/contact.php?show_form=payments_activity\
in which there would be contact us type of some tab where you can describe your further problem and solve it by the facebook expert as this might be also a type of mishandling of a website maintenance.
Read full answer
Sep 12, 2010 • Facebook Social Network
39helpful
13answers

I am unable get credits on Facebook. I get this message: Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been...
I'm unable get credits on Facebook. I get this message: Our systems have detected unusual payment activity on your account. As a security precaution, the payments functionality on your account has been disabled. You will not be able to purchase or use Facebook Credits. For more information, please <a href='http://www.facebook.com/help/contact.php?show_form=payments_activity'>contact us</a>. What do I need to do to activate the payemnts page again?
any one has a answer to this problem
Read full answer
Aug 21, 2010 • Facebook Social Network
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