I did the same and it worked once...spoke to "Phil" at Bose today--5/11/08 and after explaining that this was the second time and second interface mod that is having the same prob...he suggested that it is the bass module. So he emailed me a UPS shipping label to cover the cost of shipping back to MA. I am shipping the bass mod and interface mod. He said they will repair at no cost and re issue another 1 year warranty. info only: I have only had this system since Oct of 2007 and I have had the problem twice. The first solution was for bose to send me an interface mod free of charge due to the fact that the system is still under warranty.
If yous is still under warranty, I suggest you call them...if not, either buy another interface or new brand....I think this is an ongoing problem with the cinemate and THEY have NO solution either.
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It is probably not the IR component. It sounds more like some voltage problem between components. Can you narrow the problem down to which RCA cable and then down to the component itself? It almost sounds like the system is preventing a failure by disabling the IR component.
Try powering the unit down for 30 seconds and then power it back up.If after pluging and unpluging you still have the fix red led then the IR Detector Module inside the CineMate Interface Module is not working. You have to replace it. The Part Number is 1B83 41A. You can but this part at Radio shack for under $5.00 , remove the old one and solder a new one in, 3 leads of the LED. This was the way I fixed mine
probablemente no este ccodificado el control remoto asegurate de poner pilas nuevas y trata otra vez checa los cables que van al modulo interfaz ya que pueden estar quebrados o sustituyelos o bien el sistema de interfaz no funciona o llevalo al centro de reparacion bose
If resetting this system and re-seating the interface (box with light) to the bass module doesn't fix this, you may need a new interface module. This sells for about $40-50 from Bose. If this is under it's 1-yr warranty, they should be able to replace this for free.
So just incase you haven't tried it:
1. Unplug the power cord from the bass module (sub-woofer) along with the interface module and wait at least 30+ seconds.
2. Re-connect the interface first- screw it in as tight as can be.
3. Re-connect the power cord, and try the remote again.
This is really the only solution, and it's exactly what their tech support will have you try. That's the one functionally weak point with that system, that little module needs to be adjusted and re-seated from time to time.
Do the same thing by unplugging the power, but also unplug the interface module (box with red/green LED light) from the sub woofer / bass module, and wait 30+ seconds. Plug the interface module back in first, and screw it in as tight as possible. Then plug the power back in and try the remote. This should fix your problem. :)
If this doesn't fix it, you will have to purchase/replace this module through Bose. (anywhere from $40-$60 if not under 1-yr warranty.) If you're still under warranty, it's a free replacement.
Turn the system on from the front of the main unit, then use the remote to turn the unit on and off after that.
Is it really hot?
Make sure there is nothing blocking the front
display where signals are received.
• Aim more directly at the media center.
• Move closer to the system.
The control range of the remote is roughly
20 feet (6.2 meters).
Note: On some systems, the Acoustimass module includes one of two controls. On 220-240V models only, turn the POWER switch to on ( l ). On dual-voltage systems only, set the voltage switch for the power that is appropriate to the region where you use the system.
Hello everyone! The Bose interface module is working again. All I did was unplug the power, wait about a minute and then plugged it back in. Whatever it did, it must have reset itself, so now everything is fine.