Question about Precor Exercise & Fitness
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Posted on Jan 02, 2017
SOURCE: The Incline is stuck at an angle
Check the motor and the gears that run the unit up and down. If is located on the front of the unit under the face plate. make sure everything is power everything. Also check the gears to make sure they did not break and check the tracks to make sure it did not fall off the track causing it to stay up
Posted on Feb 21, 2009
SOURCE: proform 360p stuck on incline
I had the exact same problem.
This usually happens if you switch it off at the mains while the incline is adjusting or is somewhere other than lowest. You should always make sure before finishing off, to lower everything.
Now for the solution: If you open up the case it has 5 or 6 black philips (cross head) screws (use your user manual if you don't have your original go to proform and find the support link and download the .PDF if your model is not available get the one before or after in the same model product line (model number is below the power input)).
Make sure you remove the power before opening the cover, obviously.
Anyway, once opened, you should find a sheet of paper wrapped around in some plastic wallet. On that paper it should explain everything. Try not to mess with too much things in the settings, otherwise you might mess it up badly.
Mine is something like: Hold the speed up (+) button and then while holding the button insert the key - that will get you to the service menu (obviously the power has to be connected).
Once in the menu pressing the incline up does a self-calibration (maximum up and maximum down) after that it should be perfect.
Remove the key any time to come out of that mode and resume normal operation.
I may not find this place for any more replies 'cos i only found this site by accident. While looking for info. on my burnt out motor model: PETL 3013.6 .... But i have come across someone selling a faulty one on ebay for like 5 quids... it's picking it up the trouble!
Posted on May 31, 2009
My proform treadmill is stuck on the highest incline (10) and it doesn't budge from there..Help my workouts are killing me!
Posted on Jun 24, 2009
Hello there, The machine is attempting to do an incline calibration. Keep the unit lowered as you have it, reinstall the safety key, allow the unit to go all the way to the top and then all the way to the bottom. The machine will stop when at the bottom and the screen will go back to normal. The machine will not overtravel the incline motor and damage it. Just let the calibration finish the procedure and you will be fine.
Good Luck! Tim
FYI this will happen anytime the safety key is removed while the incline is moving on nordictrack brand machines.
Posted on Jan 11, 2010
Hello there, The first thing I would try is to calibrate the incline on the unit.
Do this using the following procedure.
With the safety key out, press the stop button along with the speed up button while inserting the safety key onto the unit.
remove your fingers from all buttons, Then press the stop button one time. Now press the incline up button one time.
The unit should go all the way to the top, then return to the bottom.
Remove the safety key and reinsert it to continue using the machine
If this does not work you can manually move the machine to the bottom using this procedure.
Remove the hood cover b removing 2 screws in the rear of the machine and removing the first 2 screws on the foot rails on each side.
You can now lift the cover out of the way.
At this point you will see the incline motor located in the center of the unit pointing in a downward direction.
On the top of the motor there will be a small fan encased inside of a metal cover. There will be a flat head screw located inside the metal frame where the fan is. Rotate this clockwise to lower the unit. (the motor is geared very high it may not seem as though it is moving but it is) be patient that procedure does take a little while.
Any questions please feel free to leave another message on this link.
Good Luck! Tim
Posted on Jan 12, 2010
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