Question about HP PSC 1410v All-in-One Printer

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Both "check print cartridge" and "check paper" lights are blinking and "E" is in the numeric count display. Just replaced the cartridges w/ new ones and nothing seems to work. What do I do?

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Hi there maximum time we found it is a the head problem. The print head is what the cartridges sit in inside of the printer. For resolve the problem please follow these.

Open the printer and wait for the carriage to slide over. Some how if its not come then Unplug the printer & Manually slide the carriage.
Now Remove the ink cartridges from the print head & Use wet warm cotton swab or use alcohol to thoroughly clean the print head.
Repeat this until there is no ink residue coming off on the cotton swab. After finished it make the head dry then fix it back. Now Try to print something now
If that does not work then follow the next step.

Remove the printer data cable & restart the PC & printer. Then fit back the data cable & turn on the printer. Hope that's start working , if no luck then Uninstall the printer driver & restart the PC & Printer both again. Now install the driver of the printer and connect it with PC ,Turn on printer & go for a test print from the printer preference. Thanks & waiting for your reply.

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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I have a hp photosmart C5580 that after accepting generic ink cartridges all of a sudden won't accept them. They were working 24 hours ago. How can I get it to accept them. I can't afford the HP ones...


When you say generic cartridges, are you referring to 'compatibles' that you purchased on-line? If so, you are rolling the dice with those since often they can easily suffer internal micro-electronic malfunctions - sorry no money back guarantee with those. It is suggested you purchase new HP OEM (genuine) cartridges, use them and then go get them refilled at either Costco (most USA/Canada locations) or Fry's Electronics (all locations)...you'll save ~50% on the cost when refilling. Anything goes wrong you can bring them back. :-)

With respect to your current 'generic' cartridge problem, you can validate the HP74/75 cartridge's electrical health by running the 'Tap 41' diagnostics test report. Refer to video procedure on how to activate and read the service test report for your C5580 printer: http://inkjet411.com/?page_id=536

1. Load Letter/A4-size paper into paper feed tray.
2. If any lights are blinking, first press Cancel to attempt to clear.
3. Press and HOLD the Cancel button, press Ok button once.
4. At 'Mfg Commands' menu, click Right Arrow once until 'uiaux service' menu is displayed.
5. At 'uiaux service' menu, click the Right Arrow until Special Reports menu is displayed.
6. Select Ok, then click Right Arrow until the 'print-mech button tap' menu is displayed.
7. Select Ok (Code = 0 will be displayed); click and hold Right Arrow until 'code = 41' is displayed. Use the Left Arrow if you need to decrease numerical count.
8. Select Ok. Within one minute the Tap 41 diagnostic test report should be initiated and print (whether ink cartridges are good or not, i.e. this is a forced print test). See following 4 paragraphs (or video) on how to interpret diagnostic report.....

--- Providing the color cartridge is partially functioning the Tap 41 diagnostic test print will be printed (this is a forced service print test which is mainly used for the evaluation of ink cartridge electrical health). A good HP 75/75XL color cartridge should display 600 good nozzles, while a good HP 74/74XL black ink cartridge should show 672 good nozzles. If the results yield anything different then the ink cartridge is likely damaged and will need to be replaced. Refer to video on how to read the printout.
http://inkjet411.com/?page_id=536

For more information on refilling your HP74/75 cartridges or general printing problems, please visit Inkjet411:
http://www.inkjet411.com

Aug 04, 2013 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

Is only blinking and not printing when i try to print the usb conect successfuly to the compter but the printer is not printing the light is only blinking


The blinking light could indicate either a paper jam, communication problem between one of your cartridges and the printer or a short in one of your cartridges. Please follow the steps below to identify and fix the problem:
  1. Remove the sheets of paper from the feeder. Make sure there are no foreign objects or debris in the feeder.
  2. Open the printer cover and remove both the cartridges.
  3. While the cover is open, ensure there are no paper jams and the cartridge carrier is free from obstructions.
  4. Close the printer cover.
  5. Unplug and re-plug the printer into the power source to reset it.
  6. When the printer turns on, reinsert one cartridge first.
  7. Close the printer cover and check the light status.
  8. If light on printer is normal, open the printer cover and reinsert the other cartridge. Check the light status.
  9. Replace whichever cartridge is causing the light to flash with a new cartridge. You can also try to insert a different known working cartridge to determine if the other is faulty.
  10. Load some paper. Try to print again.

If problem continues, please contact Lexmark Technical Support Center for additional assistance.

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1 Answer

I put in new ink cartridges and now there is an E and 2 red blinking lights


Which lights are blinking red? What is the rate of the flashes? I'll assume that one of the blinking lights is the power light (just means error).

If the either of the ink cartridge lights is blinking rapidly, the cartridge may not be seated correctly. Try reseating the cartridges and then press OK to clear the error. If it is a less rapid flash it could be that the print head isn't reading the cartridge ink level correctly. Please note: refilled or non-Epson cartridges may not be read correctly due to information stored in a chip on the cartridge or in the printer.

In this case the problem may be in the print head and Epson doesn't recommend cleaning this yourself. You can replace it. (On other inkjets, pop out the cartridges, remove the print head and wipe with soft, lint-free cloths or q-tips dampened with bottled or distilled water (wring out excess water). On each section, you wipe away from the nozzles. Then wipe off the inside of the print head carriage (contacts) as well. Dry everything with a dry cloth and reassemble the printer.)

If the Check paper light is blinking check for a paper jam or the printer looking for a different paper size.

I hope this helps.

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This is typical cartridge problem.Which cartridge changed?This printer can print with the only one cartridge inside it, whatever which.Try this: Open cover put out color cartridge then close cover.If blinking stops replace color cartridge.If blinking continues put out black cartridge and put in color.If blinking stops replace black cartridge, if not stop replace both cartridges.
If this not help your printer has problem in carriage unit and need repair.

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I JUST CHANGED THE TONER AND THE COPIES ARE PRINTING OUT WITH A HEAVY THICK LINE ON THE SIDES


Indication Cause and remedy Page
Drum replacement
required indicator
Steadily
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Replacement of drum cartridge will be needed
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Blinking Drum cartridge must be replaced. Replace it with
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TD cartridge
replacement
required indicator
Steadily
lit
Replacement of TD cartridge will be needed
soon. Prepare a new cartridge. 70
Blinking TD cartridge must be replaced. Replace it with a
new one. 57
Misfeed indicator Blinking
A misfeed has occurred. Remove the misfed
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REMOVAL".
63
SPF misfeed
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Remove the misfed originals referring to the
description of "D: Misfeed in the SPF".
67
Power save indicator is
steadily lit.
The unit is in the preheat mode. Press any key to
cancel the preheat mode. 54
The unit is in the auto power shut-off mode.
Press the start ( ) key to cancel the auto power
shut-off mode.
54
The paper tray indicator is
blinking.
The paper tray is not installed properly. Push the
tray into the unit securely. –
"CH" is blinking in the
display.
The TD cartridge is not installed. Check if the
cartridge is installed. 57
"CH" is steadily lit in the
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Side cover is open. Close the side cover
securely by pressing the round projections near
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"P" is blinking in the display.
The paper tray or multi-bypass tray is empty.
Load paper. 15, 17
A misfeed has occurred in the paper tray or
multi-bypass tray. Remove the misfed paper. 63
A letter and a number appear
alternately.
The scan head locking switch is locked. Unlock
the scan head locking switch. 9
A letter and a number appear
alternately.
The unit will not function. Turn the power switch
off, remove the power cord from the outlet, and
contact our Technical Assistance Department at
1-(630)378-3590 in the USA or 905-568-7140 in
Canada.

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