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My philips GoGear audio player is not recognised by PC

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You can download the drivers free from their website. The drivers are what syncs the player with the pc.
Go to the website, look under the downloads or support tab. Find the drivers, download the file. Once it is downloaded, double-click the file so it installs the drivers into your pc. One it is completely installed, the reboot the pc and then try connecting.

Posted on Sep 02, 2010

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1 Answer

My gogear does not recognize by my computer what should i do


What should I do if my player is not recognized by my PC?

Reset it. Use a pen tip in the RESET hole on the side of the player.
Connect the player to the PC to see whether the player is recognized.

Faulty USB port, try connecting the player to another USB port (or try another computer).

Is your computer Mac or Windows? eg Mac OS 10.7.2 had issues recognising media players that could be fixed by resetting PRAM.

Install Philips Songbird software and try Repair mode. Note this will delete files on the player.

Philips GoGEAR MP3 player SA2RGA04KS RaGa 4GB with FullSound

Sep 19, 2012 | Philips Gogear SA2RGA04KS Mp3 Video Player

1 Answer

My Philips Gogear is not recognised by my PC so I cannot download or upload music


Use the USB port at the back of your computer.
Set to MSC mode of your player. Select Settings -> PC connection preference.

Try to avoid using a USB hub. Try to avoid using a USB extension cable.

Oct 23, 2011 | Audio Players & Recorders

1 Answer

My computer is not recognizing the philips Go Gear MP3 Player.


Hi go to the philips web site, download required software

Apr 17, 2010 | Philips GoGear HDD075/17 MP3 Player

1 Answer

My computer doesn't recognise my gogear, how do i charge it?


Your computer must have, the service pack 2, if not, you can´t charge your reproducer.

Dec 12, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Actually a HDD6320


The HDD6320 is not compatible with Windows Media Player 11.
You will need to uninstall Media Player 11, to roll back to version 10.

Also, it is not compatible with Windows Vista.

If you haven't already, install the Philips Device Manager from the product CD.

Connect the HDD6320 to the mains and PC.

Select the repair/restore option and follow the on-screen prompts.

If the HDD6320 is still not recognised, let me know if the player shows the connection icon on-screen, and I'll try to help further.

May 06, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

My gogear is stuck permanently on....


Reset the player by pressing VOL+ & POWER ON,

Reconnect to the PC. You will probably need to give it a charge before using.

Apr 11, 2008 | Philips GoGear HDD6330 MP3 Player

1 Answer

What's happened?


Seems to me after having the same problem and getting no satisfaction out of philips that this thing is a piece of crap! After searching there is a TON of people that are having the same problem. Philips is no help at all! Anyone out there that has solved this problem please email me! twatk102060@aol.com

Jul 11, 2007 | Philips GoGear HDD6330 MP3 Player

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