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How to fix my computer i think it has a virus and it wont get past the user account screen

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If it just reboots and comes back to login again it may be this
http://forums.cnet.com/5208-6142_102-0.html?threadID=288997

Posted on Sep 02, 2010

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Hi,

Try this tip http://www.fixya.com/support/r4452762-remove_virus

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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1 Answer

My user account is blocked how do i remove the account


Why would you want to remove your user account? That would delete all your documents, pictures, music, and videos. I think you need to see what is causing your user account to be blocked. Sometimes a virus can block it, so if you remove the account and not the virus, it will just attach itself to another account. How do you know it's blocked? What is is doing? I hope you're not saying you forgot the password to the user account? A virus can also HIDE the user account so that you can't see it. It can also hide the desktop so no icons appear, it can hide the My Documents folder making you think your music, picture, videos and documents have been deleted. It can even hide the windows folder making you think Windows has either been uninstalled or deleted itself.

Mar 20, 2012 | Advent Computers & Internet

Tip

Preventive Virus Removal Procedures


There may be some of you that have never thought about the power of User Accounts. User Accounts is a Graphic User Interface that has options to create new user accounts. Even though you are the only person using your computer, this is a good feature to setup.
The reason you want to setup this feature is because it can be used to backdoor a virus that has taken control of your account.
Here are the steps to setup User Accounts:
Click the Windows Logo
Click Control Panel
Navigate and click on User Accounts
Click on Turn User Account On and Off
Click Continue
Check Use User Account Control (UAC) to help protect your computer
Press Ok
Click Manage Another Account
Click Continue
Click Create a New Account
In the box type Administrator for a user name.
Select Administrator as the account type
Click Create Account
Click on the Administrator account
Click Change the Password
Create a password with one capital letter, one number, one special character and at least 7 characters long.
Keep that password in a safe place.

Reasoning: Each person who logs on to a computer has a profile, this profile is associated to that persons account. A profile is generically in a path like c:/users/ACCOUNT NAME/documents and settings/my documents. If a virus takes over this profile you will not be able to use Internet Explorer or any program like a virus remover application.
This is why you create another account.
When you logon with your Administrator account you will be able to access Internet Explorer and the virus remover software.
MalwareBytes has been proven to be an affective virus removal application, that is currently free as well.


on Aug 03, 2010 | Computers & Internet

1 Answer

The monitor comes on each time but then goes dark after a few seconds


i think u r using window 7 or vista.
this happens when ur system is infected by virus.
so, you may try this trick....

Note:- If you have multiple user accounts or your account is password protected then start from Step-1 else skip Step-1 and Directly follow step-2 instructon

***** Step-1 ****
press ::
ctrl + shift + esc
or
ctrl +alt+ delele

then you will see a screen containing some menu such as "Start Task Manger", "Switch User" etc....
if u have ur account password protected... then select "Switch user"...Enter password and press enter..

if again screen become black,,,
then do step 2

***** Step-2 ****
press ::
ctrl + shift + esc
or
ctrl +alt+ delele

select "Start Task manager". then do this: File>New Task(Run..)
Type this coomand:

explorer.exe
and click Ok.

Now u can back up your important data and files.
Install new windows operating system if Anti virus fails to Detect the virus and fails to repair the system.

Jan 16, 2011 | Gateway HD1900 19" Monitor

2 Answers

My computer is running with full virus best methods to prevent virus


In addition to whatever antivirus you may have get Malwarebytes and ComboFix froma clean computer. Boot into safe mode and run both from there. They find things regular AV software doesn't see.

May 14, 2010 | Computers & Internet

1 Answer

After turning on laptop the black screen that says Windows XP appears as usual. But then, the regular blue screen comes up with Windows XP and it stops right there. It doesn't move on to the screen where I...


ok try to reboot then while its booting press f8 key then when the screen come up go into safe mode! try running your virus software i hope its up to date!!also run a hard drive check for bad sectors! WHEN YOU HAVE ALOT OF USER ON ONE COMPUTER YOU WILL HAVE PROBLEMS BECAUSE IF ONE USER HAVE A VIRUS THEN IT WILL STALL YOUR COMPUTER!SOMETIME YOUR VIRUS SOFTWARE
WONT SCAN EACH USER ONLY THE ADMIN!!

Nov 01, 2009 | Dell Inspiron 6000 Notebook

3 Answers

Care to help ?


First of all make sure that the Norton360 is totally uninstalled from your PC following which run a software like TuneUp Utilities and clean your PC totally, then start and try to install your licenced copy.

http://symantec.pcperformancetools.com/norton-360-how-to-uninstall.html

Sep 18, 2009 | Symantec Norton 360 for PC (037648318846)

2 Answers

Windows xp home no user accounts on log in screen. I have a dell dimension 4400 with windws xp home edition sp2 and it was configured to boot directly to the desktop. No user accounts set up. I rebooted it...


hey , follow this
goto Control Panel --> User accounts there u can see " Change the way users log on or off " . .. Click that and then u can see two options , check( Select ) both options and then restart your computer .. your problem will be solved.

Jul 03, 2009 | Acer Aspire (AST180-US340B) PC Desktop

1 Answer

Computer wont load past the user accounts meny


Try booting into "safe mode" by starting your computer, and pressing "f8" just prior to the Windows screen popping up. If this error happened just after a update or install, you may be able to use "system restore" in the "help and support" section (accessed at the start button) to revert your system back to before the update or install happened. If not, you should be able to uninstall the program or update from the "add or uninstall programs" wizard in control panel.

Jun 30, 2009 | Dell Microsoft Windows XP Home Edition

1 Answer

Windows XP won't load past the 'user account welcome screen'.


If you boot into safe mode* and have same problem, you might be missing a file called "userinit.exe."
It's located in the /WINDOWS/SYSTEM32 subdirectory. You can copy it from another xp computer
(suggest matching updated pro vs home files). Use your harddrive as a slave on another computer
if necessary.

*safe mode: Restart your computer and start pressing the F8 key on your keyboard during boot up.

Then you gotta ask: how did that file get deleted? It's a popular file to attack by malware authors and
some anti-virus software will delete it as part of an infection cleansing.

May 21, 2009 | Dell Microsoft Windows XP Home Edition

1 Answer

Windows Live Messenger & Hotmail crashing computer


Try using New windows user account >

Start Control Panel > User asccount > Add Windows user account .

Restart the computer in new windows user account see if your are facing the same problem .

If you are not facing import the data from old user account to new windows user account

This should work

Feb 01, 2009 | Microsoft Windows Live Messanger

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