Question about GE WBSR3140DW Top Load Washer

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We are experiencing this problem recently when we do the laudray. The cold water came out very little, but the hot water is running as usual. I would like to know is this a problem of the washer or the plumbing. But so far all the water plumbing looks fine to us. It is only when we use the washer then this problem came out. Could you help us and do you know what was the problem? Thank you.

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There are 2 hoses behind your washer that look like garden hoses. If you run your washer for a minute on the hot setting, one of them will heat up. That's the hot setting. The other hose is the cold one.
First make sure the valve for the cold one is all the way on. If that doesn't solve the problem, you might want to try turning the valve off, then disconnecting the cold hose. Get a bucket of some kind and turn the valve back on and see how fast the water comes out of the hose when it is not connected to the washer.

Posted on Sep 02, 2010

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Remove them hoses and clean or discard the inlet screensWe are experiencing this problem recently when we - e2d02ed.jpg

Posted on Sep 02, 2010


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No cold water,only hot

Good Afternoon Leonard, thank you for your inquiry! If the washer was recently installed or moved to a different location, confirm that the hoses are connected correctly. Otherwise, the unit may be experiencing a communication issue with the control not responding accordingly or have a faulty water valve. At this point, I would recommend having a service technician to diagnose the problem before investing in unnecessary parts. Experienced techs also usually warranty their labor just in case something else is the root cause of your initial problem.

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Cheap fix possibilty get a Y connector hose and you can mix your hot and cold water in there then just feed it through the hot water side. Or just hook your cold water hose up to the hot water side and just wash with cold water. If you are looking to just get it running and save money.

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Hi from retired Englishman in SW France,

If you have checked that the hot and cold water taps are turned on fully and the hoses are not kinked or squashed at the back, it is worth while checking both the hot and cold water inlet filters. Turn the taps off and remove both hoses at the washer end. Inside each inlet port there is normally a little filter which should just slide out. Clean if necessary and replace each one and the hoses. If after turning the taps back on there is no improvement, the problem is symptomatic of a malfunctioning hot or cold water control valve. Sorry but it needs a service call ;-0(

If this has assisted you please consider a 4 thumbs up for the rating.
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