Question about Whirlpool GEX9868J Electric Dryer
The electronic control detected that the thermistor is open as indicated by the fault code E1. It's either the connection between the thermistor and the electronic control is broken or the thermistor is indeed open. Troubleshooting and repair is an easy task can be one in a couple of minutes. Make sure to unplug the dryer before attempting any repair work.
Remove the dryer's back panel to access and check the thermistor. Remove the screws securing the back panel then pull the panel off the cabinet and locate the thermistor on the blower housing.
Check to make sure the wires are snugly connected and there are no signs of bad contacts or corrosion. Disconnect the wires if there's no issue found with them and the connections then tape the wires together or jump a wire between them.
Put a few load of wet or damp clothing, plug the dryer in then start it. Error E2 should appear on the display to indicate that the thermistor has been shorted. It signifies that the electronic control and the wire harness are all good and the thermistor is indeed open. Replace the thermistor with part number 8577274.
Simply unscrew it from the blower housing, install the new one, and transfer the wires from the old to the new one. It actually doesn't matter to which terminal the wires should go since the thermistor is not polarized.
Feel free to update us about the development of the troubleshooting and repair should you have further questions.
Note: This advice is outlined for the purpose of troubleshooting without the use of a volt-ohmmeter. Simply check the resistance of the thermistor if a volt-ohmmeter is available. Refer to the table below for the correct resistance reading.
Posted on Sep 02, 2010
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 16, 2011 | Whirlpool GEW9200L Electric Dryer
Aug 11, 2008 | Whirlpool GEW9200L Electric Dryer
Jul 22, 2010 | Whirlpool GEW9250 Electric Dryer
May 14, 2017 | Whirlpool WED9500T Electric Dryer
Feb 11, 2009 | Whirlpool LEQ8611L Electric Dryer
Dec 18, 2008 | Kenmore Elite HE4 Electric Dryer
Dec 11, 2008 | Whirlpool GEW9250 Electric Dryer
Oct 02, 2008 | Whirlpool LER4634J Electric Dryer
Jan 02, 2008 | Kenmore Elite HE4 Electric Dryer
Jun 29, 2012 | Whirlpool GEX9868J Electric Dryer
721 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: