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The Western digital My Book WD5000F032 worked fine with Bright House but it seems to be incompatable with the at&t service. Are there any fixes?

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Check the Western Digital website below for compatalities with AT&T

Posted on Sep 02, 2010

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My Western Digital My Book Essentials will not power on

IT appears that the HD is dead
Take it to an IT repair shop and have it checked out
If that is the case , replace it with a sshd unit as there is no moving parts like you have now to wear out
it powers up faster as well

Dec 07, 2015 | Western Digital My Book Essential 2TB USB...

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I have a Western digital my book. I have tried downloading the drivers and can not get it to work. My computer is running xp. The model of My Book is wd3200c032-002. This was functioning on my computer...


insert the Western digital my book into your computer, the click start menu, under "search" type in "Device Manager and press enter. When you get to the device manager, you will see a list of your computer's component. Scroll to the USB, under the USB you should see the Western digital my book, right click on it and press uninstall. Remove the Western digital my book and fix it back into your computer.

Secondly, go to start > All programs > Accessories > System tools > system restore. This will help to restore your computer to the time when the Western digital my book was working perfectly.

If the above does not solve the problem, then you can download the appropriate driver from the below link:

Good luck.

Jul 22, 2010 | Computers & Internet

2 Answers

My Western digital My Book WD5000F032 has been working fine for years. I shut it down and disconnected it one day and now it wont connect to the computer again...I have tried two other computers with now...

The sweeping noise usually means the drive cannot read the first few cylinders and can't finish starting up.

This can be due to drop damage causing an impact on the pallets, a failing head on the drive, a failed pre-amp on the arm or even a few circuits on the PCB board that are involved in the process.

Generally this type of failure would require the help of a pro to recover files off.

If this is just a backup drive and you have all you original files intact simply replace it and back your files up onto the new one.

If this had important files on it that aren't backed up elsewhere and you need a pro, reply back with your location(Country, State, City) and I will connect you with a nearby pro who can assist you in a lab environment.

Hope this helps FixYa,


Mar 11, 2010 | Computers & Internet

1 Answer

Blinking green circle & burning odor

Check the powersupply the little black box in the middle of the power cord see if it smells ok if not then it has failed, just buy or find another powersupply with the same voltage and same or more amps than the other one and try it. if the smell is coming from the MY book itself then it's probly the Drive in whick case it needs to be replaced.

Feb 24, 2010 | Western Digital My Book Essential Edition...

2 Answers

Western Digital 250GB My Book Trouble Accessing

you may need a better faster computer fan such as a product from antec if you have it in your desktop. if it is an external hard drive you will need to send back to the company or take it to your local frys electronics if you have one and go to the service center by the computers and computer accessories.

Aug 06, 2009 | Western Digital 500GB My Book World...

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My external hard drive won't turn on

Ok, this just happened to me, my western digital my book studio external drive was not booting up, i could hear the disk spinning, but it would then cut out and the light on the drive was never turning on. i called Western Digital customer support and found out that the proper way to connect a drive is to plug in the power cable FIRST then the data cable. Also, with the My Book Studio Edition you should never have to press the power button, the drive just turns on when you plug it in. Hope this helps somebody...

Feb 18, 2009 | Western Digital 500GB My Book Pro-External...

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Western Digital 500G Book drive

Hi stuhubbard. "joul" posted this fix in response to my WD issues. Check it out....

I had the same problem today and I solved it...
Go to the Western Digital official website, choose your model and download the driver for works magically with XP. Fast and easy :)

My WD fixed itself, but this seems like a likely fix if you are still having problems. Perhaps let "joul" know if this is useful for you.

Nov 08, 2008 | Western Digital My Book Essential Edition...

1 Answer

Western Digital My Book Pro - Replace Disks

Same problem. This from WD Answer ID 1664:
Important: The user serviceable enclosure will only work with replacement hard drives from Western Digital. Inserting a non-Western Digital hard drive into the enclosure could cause damage or data loss.
So Hitachi drives will not work at all. After talking to tech support, it seems you have to have them send you a replacement disk in order for it to work. 
I'm looking for a way around this since I want to upgrade my dual 500 G drives with dual 1 TB drives also. Maybe they throw something onto the boot sector that tells the MyBook controller what to do, who knows? The search goes on. 

Oct 24, 2008 | Western Digital My Book Essential Edition...

1 Answer

Western DIgital 500 GB litght flashes but not working

I discovered that the wrong power adapter was plugged into the Western Digital My Book which is why it was blinking two times a second and fried it. Plugged in a 24v instead of the 12vThe tech support person at Western Digital ignored the information of the blinking light. I fixed the hard drive issue by removing the cover (no easy task) and installing it as a slave drive on my computer. I am backing up that hard drive using another Western Digital My Book.

I would suggest to anyone who has the problem of frying their Western Digital hard drive to make it a secondary drive on your computer. My item was under warranty, but all they would have done is replace the product and not recovered the data. They gave me references on whom to send the problem hard drive to.

There are a couple of videos on youtube showing how to remove the cover. I wound up using credit cards and a DVD to pry it apart. I was fearful that a screwdriver could create noticeable tampering.

Sep 28, 2008 | Western Digital My Book Essential Edition...

1 Answer

Death of a drive

That sounds like a head crash. You should take to a service center and get it fixed and/or inspected.

Jun 11, 2008 | Western Digital 500GB My Book World...

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