Question about Office Equipment & Supplies
It sounds like you have tried a lot of things already.... Its a long shot but... I would reload all the cartridges again make sure they are inserted all the way etc.. correct slots, and unit numbers. Turn off the printer reboot check connection to the computer and reboot:) Also try to reload software:)
Posted on Sep 02, 2010
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Posted on Jan 02, 2017
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I have an HP Photsmart C4100 printer. I purchased remanufactured ink cartridges (both black and tri-colored) from Vivasmart. The black one works fine, but when I installed the tri-color, I got an error message that says "Print cartridge problem" The following print cartridge has a problem:
Tri-color. And I can't print. The screen on my printer says "Remove and check color cartridge." I have done this several times and it still won't print. I have turned off the power, removed the cartridges, and unplugged the unit, but it still didn't help. Any suggestions?
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