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The little arm that sences the paper in the paper supply tray broke off because someone loaded the tray from the back. Is this plastic part available, so I can replace it. I spent $400. on it & hate to just through it away. Thanks Greg

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  • eab22 Sep 02, 2010

    It is a 2003 Canon Super G3. The sticker on the back, on the top row, says Canon H12295.

    The Serial # is UZP20937. I could Not find a model #.

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  • Master
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Hi, generally the part is replaceable, However, I dont know the model and brand that you have.

please give that to me, and I will have a better answer.

Posted on Sep 02, 2010

  • adi Sep 02, 2010

    With the canon you should be able to get the arm, but you will need to contact a service centerto have them do it. The arm helps to release the locking mechanism for the toner cartridge.

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1 Answer

No paper in tray light on all time


There is a plastic arm that rests on your paper. As the paper supply decreases, this arm drops lower and lower. When you are out of paper, the other end of the arm trips a photo sensor that tells the printer "you are out of paper." The sensor is either jammed or broken. Pull the tray out and examine the printer for the paper sensor.

Nov 19, 2013 | Dell 1320c Laser Printer

1 Answer

Sharp mx m363n


Hey there,
I have had this problem with an HP printer. The problem was due to a small plastic arm which was attached to the paper load sensor for the printer. It had become detached from its seating, and printer could not fully detect the load in other trays, so it always went to the default tray. Try opening all the compartments you can on the printer and look for a small lever which appears to be just dangling. Place the loose end back in its seating, which should be obvious to see when you find it. Hopefully it has not broken off. Good Luck!

Oct 03, 2013 | Office Equipment & Supplies

1 Answer

I have a konica 2400 w magic color. error message paper jam when no paper jam


Hi Camru, I wondering if the jam light is on at power up before data is sent to your machine or if it occurs after a print job is sent to it?

If it is on constant ie before a print is sent to it, then we have a sensor or paper detect switch activated. If this is the case then it can be a piece of paper or a remaining fragment of paper holding down the switch or the switch arm itself is broken or its corresponding light sencing photocell is covered in toner/dust.

In Printers there are a number of these sensors in the paper path, generally we have one that detects paper at cassette and bypass position, another at registration roller another at fuser exit, the machine monitiors these switchs for activation to tell if a jam is present. These switchs are tiny plastic arms that get pushed down when paper passes them which in turn blocks the photocell sencing light. One normally finds fragments of paper sticking the arm down, or the arm broken, most of the time the printer also tells us jam position so we know which switch it is seeing a jam condition at. Check the switch operation by looking for them, and ensuring the arm is moving freely.

The other possibility is the machine with no data present shows no error but a error occurs when a print job is sent to it. If this is the case it is caused usally by incorrect paper size settings in printer paper size menu or the printer drivers paper size settings on installed driver in printers under control panel of computer, It can also be caused if the paper is feeding multi sheets from cassete due to dirty rubber rollers in printer itself or not picking paper from tray at all as the feed roller is slipping on paper in tray due to losing its grippyness.

I clean feed rollers with water, just slightly damp rag and rub the rubber surface of the feed roller, sometimes they are so worn they need replacing, I will post a pic for you and also here is the service manual of a machine pretty much the same as yours.

This is another uses post on how he fixed his, please note this will be the same as yours only if jam only occurs after data is sent to your machine.

Cheers

Steve


2_3_2012_6_55_32_am.jpg

Feb 03, 2012 | Office Equipment & Supplies

1 Answer

My printer says paper jam , but i dont see any. when i hit the ok button the spools spin real fast but the light continues to blink.


Hi,

Down inside the paper chute there is a little arm orlatch. When you put paper into the printer, the paper pushes down on thisarm. This activates a sensor that tells there is paper in theprinter. The arm is very thin and made of cheap plastic. If you tryto use too thick of paper, or someone forces paper down into the printer, theycan bend the plastic arm off to the side. If it catches on the side andsticks, the printer will think there is paper inside of it all the time. It will then get a paper jam error, even though it is able to run a piecethrough during the initial turn on. If you look down in the paper chuteand the arm is stuck off to the side, try to get some tweezers or thin pliersand gently tweak the arm back into the middle of the opening.

May 25, 2011 | HP Office Equipment & Supplies

2 Answers

I love this printer but it just started making a loud cheap plastic cracking sound as some roller turns. And the paper light goes on. But there is nothing stuck in it. Any idea what this is?


This will work.

If you remove the paper tray you'll notice a black arm hanging down in the middle of the printer...this should be up inside (the cause is too much paper being put in the tray then when the user tries to remove the tray it hooks this and causes it to be in the way of the paper when it rises).

Disconnect the power and remove the toner/drum. Turn the printer upside down and remove the rollers from the purple plastic arm (shove the arm ahead to make this easier). Once you have this disconnected and removed you'll be able to see where the black plastic arm should go. You can push it back up in the printer without too much fuss. Replace the rollers where they go and put everything back together. Voila!

This has happened twice in the past year and both times this has fixed the issue right away. Good luck! :)


Jun 18, 2009 | Brother HL 5250DN Laser Printer

1 Answer

Grinding noise, no paper feeding from tray


This will work.

If you remove the paper tray you'll notice a black arm hanging down in the middle of the printer...this should be up inside (the cause is too much paper being put in the tray then when the user tries to remove the tray it hooks this and causes it to be in the way of the paper when it rises).

Disconnect the power and remove the toner/drum. Turn the printer upside down and remove the rollers from the purple plastic arm (shove the arm ahead to make this easier). Once you have this disconnected and removed you'll be able to see where the black plastic arm should go. You can push it back up in the printer without too much fuss. Replace the rollers where they go and put everything back together. Voila!

This has happened twice in the past year and both times this has fixed the issue right away. Good luck! :)

Jun 05, 2009 | Brother HL 5250DN Laser Printer

4 Answers

241.10 paper jam


Um I don't know what the other guy is saying since your paper jam has nothing to do with where he is telling to look...

From the service manual:

Error 241 subcode 10:
Page was not properly picked from tray 1.

Possible Causes:
Failure to feed possible causes include:
• Edge locking
• Worn or contaminated pick tires
• Overfilling of tray past the fill line.

Action:

Fan media.
Turn media over.
Reduce amount of media loaded in tray 1.
Replace pick tires.*

To replace pick tires:

Integrated tray autocompensator pick roll assembly removal

1. Remove the integrated tray, and look underneath the printer for the autocompensator arm. Pull the arm
down.

ea54de4.jpg

2. Press on the end of the tab (A) and pull the pick roll off the arm. Repeat this step for the pick roll on the other side. Next, gently release the autocompensator arm. Discard the used pick rolls.

d606c52.jpg

Installation
1. Remove the new pick rolls from their packaging.
2. Pull the autocompensator arm down. Locate the recessed area on the pick roll, and align it with the tab on the arm. There are two arrows on each pick roll. Make sure the bottom arrow faces you as you align the recessed area with the tab.

ae18bbc.jpg

3. Push the pick roll onto the arm with the tab aligned. Repeat this step on the other side to install the other pick roll.

c7c306e.jpg

4. Gently release the autocompensator arm. Insert, integrated tray.

Thanks and please take a moment to rate this solution as fixya.

Feb 04, 2009 | Lexmark T640 Laser Printer

1 Answer

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Remove the tray out of the copier and look for one next to the feed tires.

Jan 08, 2009 | Sharp FO 5700 Plain Paper Laser Fax

1 Answer

CANT PRINT, IT SAYS PAPER EMPTY & IS NOT. RED LIGHT FLASHING


there is a little sensor flag which you probably knocked out of place. Remove the tray to gain access (plastic guides have a little stop. Just use a small flat blade screw driver and gently pry between steel guide and plastic guide to create a little more gap so the cassette tray comes off the guides completely.
Next, look in there and you will see a sensor flat which is supposed to dangle freely to make contact with the paper. It is a paper full sensor flag. If it isn't broke, you should be able to clip it back in its saddles.

Nov 26, 2008 | Toshiba DP125F All-In-One Laser Printer

1 Answer

Lexmark Optra T612


The broken part is called the bell crank arm part number 56P1228 this is very common. If the printer isn't recognising your tray, remove it and check the little plastic fingers on the left side (half way down the tray) and the metal springs in the printer (left side) which the tray pushes on to.

Aug 04, 2008 | Lexmark Optra T612n Laser Printer

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