Question about Dell Dimension E521 (D10E16) PC Desktop

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Downloaded audio driver to my dell but device manager still shows a yellow explanation point. When I put my mouse over it it shows an Error code 31 message. I've tried updating the driver and everything. Still no sound. Computer actually says no sound device found. I recently installed Windows xp professional and had to download all drivers including the audio driver but the audio driver is the one not working. Audio driver is Sigmatel Stac 92XX C MAJOR HD which Dell shows as the correct one for my Dell Dimension E521. Any advice on this would be much appreciated. Thanks.

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Boot to BIOS F2, and ensure that the audio is enabled

Posted on Sep 02, 2010

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Posted on Jan 02, 2017

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Error code 31 CD ROM driver not available how to install this driver


  1. Restart your computer if you haven't done so already.

    There is always the remote possibility that the Code 31 error you're seeing was caused by some temporary issue with Device Manager. If so, a simple reboot might fix the Code 31.
  2. Did you install a device or make a change in Device Manager just before the Code 31 error appeared? If so, it's very possible that the change you made caused the Code 31 error.

    Undo the change if you can, restart your PC, and then check again for the Code 31 error.

    Depending on the changes you made, some solutions might include:
  3. Delete the UpperFilters and LowerFilters registry values. A common cause of Code 31 errors is the corruption of two registry values in the DVD/CD-ROM Drive Class registry key.

    Note: Deleting similar values in the Windows Registry could also be the solution to a Code 31 error that appears on a device other than a DVD or CD drive. The UpperFilters/LowerFilters tutorial linked above will show you exactly what you need to do.
  4. Update the drivers for the device. Installing the latest manufacturer supplied drivers for a device with the Code 31 error is a likely fix for this problem.
  5. Replace the hardware. As a last resort, you might need to replace the hardware that has the Code 31 error.

    It's also possible that the device is not compatible with this version of Windows. You can check the Windows HCL to be sure.

    Note: If you're convinced that hardware isn't the cause of this particular Code 31 error, you could try a repair install of Windows. If that doesn't work, try a clean install of Windows. I don't recommend doing either of those before you try replacing the hardware, but you may have to give them a shot if you're out of other options.

Applies To

The Code 31 error could apply to any hardware device in Device Manager but most Code 31 errors appear on optical drives like CD and DVD drives.
Any of Microsoft's operating systems could experience a Code 31 Device Manager error including Windows 10, Windows 8, Windows 7, Windows Vista, Windows XP, and more.

Aug 16, 2016 | Computers & Internet

1 Answer

Dell error code 31


Open Control Panel and then Device Manager (or System, then Device Manager).

Look for a yellow balloon, this should show you which device is giving the Code 31 error.

Then you need to fix the problem by re-loading the driver.

Mar 04, 2015 | Dell Computers & Internet

1 Answer

Video card has a problem because windows cannot load the drivers (code 31)


Error code 31 is an error displayed in the device manager when the drivers are messed up. "This device is not working properly because Windows cannot load the drivers required for this device. (Code 31)." This code will appear when the graphic card drivers are having issues.Protecting Drivers

To protect your computer system and drivers, always create a restore point before downloading or updating any program.
Right click "My Computer" and select "Properties."
Look under the "System Protection" tab in the System Properties popup box.

Click on the "Create" bottom to set a Restore Point when the computer is healthy and running well. Good computer maintenance means setting a point once a month.

Name the point with a phrase that has meaning to you, like "before driver update."
If a corrupt driver sneaks onto your computer, this Restore Point might be your last defense before you have to re-install the entire operating system.
Viewing

This error code will only appear in the Device Manager.
Right click "My Computer" and select "Properties" from the menu.

Click "Device Manager" and expand "Display adapters."
Right click on the graphics card and choose "Properties."

Under the "General" tabs is the Device status notification box.
This is where the error message will appear.

Driver Update When you're updating or downloading a graphics card driver, the drive might not install properly. Corrupt files will cause drivers to not load and the message will appear.

In the case of downloaded driver problems, remove the offending driver and re-install from a different download.

Open "Device Manager" and find the problem graphic card entry.
Right click the device and pick "Uninstall" from the menu.

Reboot the computer to force the system to try to restore the driver.
System Restore
When there are major issues with the graphics card drivers, a system restore is one option to fix the problem.

Open up the "Start" menu and type "System Restore" in the run box.
The computer looks for any entry containing "System Restore."

Click "System Restore" under the Programs listing.
This will start the program, and you can restore the computer back to a point when the graphics card drives were working.

Click start control panel administration tools computer management device manager scroll through all of your devices
If you see a yellow question or exclamation mark ? ! or a red X you will need to update the drivers for this device right click select update driver/reinstall driver

if you can see your usb device but its not working scroll to Ports(Com&Ltd) right click to update driver
If you computer came with a motherboard disk the drivers could be on it.

Rather doing a driver hunt which can take hours

http://download.cnet.com/SlimDrivers-Free/3000-18513_4-75279940.html
Windows XP/Vista/7/8

it might take some time being a freeware driver solution
Note: it will find all of your outdated drivers

This will automatically search for and find the correct driver you will have to update every driver individually once you update you might be asked whether you want to restart or make a system restore point.

Click no to both of these then continue updating each driver free then restart once all of the drivers have been updated.

Mar 18, 2014 | Dell OptiPlex 745 Desktop/ Mini-Tower/...

2 Answers

My dell keeps giving me error codes when i try and connect a mouse to my system whats the problem


Try going to the device manager: start>control panel>hardware and sound>device manager. Look for mouse/pointing devices tab and expand to show HID compliant mouse, right click on it and choose update driver, then click search automatically for updated driver software.

Mar 13, 2012 | Dell Computers & Internet

1 Answer

No audio from speakers, says no device is installed


either you have driver issues with your audio device or the sound card it self needs replacement, first go to your device manager and see if a problem is flagged, if you do not know how to do this just go to your start menu right click on my computer choose properties and then device manager. look on this list and find audio or sound click the plus button to reveal your sound card it should show the model and manufacture of the card, usually realtech. If the device has a yellow triage or explanation point over it then drivers are possible the problem, go to the link i have provided you at the end of this solution and download the audio driver ensure that you choose your operating system click on the audio tab and download the driver once downloaded open the file and follow the wizard and complete the installation reboot your computer and this should solve the issue, if not then its a physical problem and the card must be changed.

Sep 04, 2011 | E-Machines eMachines Desktop PC

1 Answer

Original motherboard sound drivers from MB disk don,t work.


Here is a link to the driver page for your board.
updates and see if this is
http://www.biostar-usa.com/app/en-us/mb/driver.php?S_ID=377

You could try downloading the driver from the site..Maybe there is a problem with the one on the disk. Also check the BIOS updates and see if this is a known issue. They may have a BIOS update to fix this issue. Before installing the driver/software I would remove the current audio software and remove the audio from the device manager and then re-boot the computer. Then install the downloaded software and see if that works.

Sep 08, 2009 | Biostar TA790GX Motherboard

2 Answers

No audio device found


Download Driver Cleaner Pro v.15 from the link. Also, download, and save on your desktop, a clean version of your Sound Card drivers. Run DCPv1.5 and remove all of your audio drivers, plus any possible problem drivers (i.e., if you installed generic drivers to try and get your card to work). After you uninstall, reboot, install your downloaded drivers and reboot again. This should fix your problem, if not please post an update to this thread and I'll continue troubleshooting with you.

Mar 03, 2009 | Dell Inspiron 1525 Notebook

1 Answer

Dell latitude 820 mouse driver


Whne you double click on the mouse in device manager, does it say "device not configured" or "unable to start this device". If it says "unable to start this device" try the mouse on a different computer to make sure it works properly. If it does then you probally have a software driver problem. Try contacting the mouse manufacturer or see if you can down load drivers from their site.

Jul 24, 2008 | Dell Inspiron 8200 Latitude C840 Laptop...

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