Question about Logitech Cordless Desktop MX3200 Laser Keyboard Mouse

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I have a MX 3200 Logitech wireless keyboard and mouse combo. the wireless mouse works fine but the keyboard does not respond. The multimedia buttons work fine such as the scroll wheel on the side and the volume buttons but the qwerty keyboard does not.

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Have you tried pressing the button on the back of the receiver then press the button on the bottom of the mouse, then press the button on the back of the receiver again and press the red button on the back of the keyboard

Posted on Sep 08, 2010

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The problem was that ther keyboard was encrypted for my protection. this sometimes prevents the keyboard from connecting to the receiver and therefore the computer. to stop encrypton: press the left CRTL + left ALT + F12 key at the same time. Press the connect button on the receiver (you only have a few seconds to then press the connect button on the keyboard. Press the ESC key. Now you must start the encrypton again. Install SetPoint software from www.logitech.com/downloads. after you save and run the program, then press left CTRL + left ALT + F12 keys. sometimes there is an encrytpion wizard that pops up to help you further encrypt the keyboard, but this does not always pop up. It didn't on mine. My keyboard just started working right after i re-sarted the encryption.

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The keyboard has probably died. (It happens often). Here's a great inexpensive combo to replace your current one. https://www.amazon.com/Logitech-MK270-Wireless-Keyboard-Mouse/dp/B00BP5KOPA/ref=sr_1_1?ie=UTF8&qid=1491364851&sr=8-1&keywords=Logitech-MK270-Wireless-Keyboard-Mouse

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