Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner
What OS are you using? Drivers and software are available here: http://www.epson.com/cgi-bin/Store/support/supDetail.jsp?BV_UseBVCookie=yes&oid=128284&prodoid=63084353&infoType=Downloads&platform=All
Did you install the software before connecting the printer? If you didn't, uninstall the OS basic driver, unplug the data cable and install the appropriate one from the above site. Then reconnect when prompted.
Try a new data cable (scanners can be extremely sensitive to cable problems but a really bad cable will not let the printer talk to the computer at all). Make sure the cable is 6' long or shorter. If you use a print server or USB hub, try a direct connection. Check that a known working device works in the USB port. Make sure that the USB ports are active and not powered down for energy savings or security. (In Windows the first is part of the Advanced Settings from the Screen Saver set up control panel; the second is in the Device Manager.)
Is the computer with the problem connected directly to the printer or is another computer serving as a print server? If it is the latter, make sure that the firewall isn't blocking access. Make sure that the printer is a shared device (Devices and Printers (or Printers and Faxes), right click on the printer's icon and choose Properties. Then adjust the Sharing properties on the host computer.
I hope this helps.
Posted on Sep 02, 2010
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Posted on Jan 02, 2017
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