Question about Compaq Presario 5000 PC Desktop

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My modem was knocked out by lightening and was told it might also have ruined my LAN card and when I try to connect to internet it says "cable is unplugged"

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Indeed this could realy means either network cable error or network card (lan card) error. Since the lan card is integrated at the motherboard, I suggest you to get the computer at a technician and ask him to install a new PCI - LAN card at any free PCI slot of your computer. The cost is very low (10-30$). So you will have network connection again without changing the whole motherboard or computer.
In case you feel comfortable to add the card by your self into the computer, post me back to guide you for that.

In case of a problem or clarification, don't hesitate to post me a reply before rejecting my answer.
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Posted on Sep 01, 2010

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There are a few possible causes for this issue. The first step in trouble shooting would be to swap the Ethernet cable. If that does not correct the problem I would recommend reinstalling the drivers for your Ethernet card. The link below will bring you to Compaq's support web site to obtain the drivers.

http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=92867&lc=en&dlc=en&cc=us&lang=en

If reinstalling the network drivers does nto correct the issue than you will want to replace your card.

I hope that information above has helped is some way.
If possible please rate this solution.

Posted on Sep 01, 2010

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    Huey Washington Mar 02, 2014

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SOURCE: Internet connection

try reinstalling the modem driver mite be corrupt....

Posted on Dec 08, 2008

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