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Problem is it's a self contained hardrive

Thanks but the thing is it's a WD Passport drive so is self contained with only a usb connection, so I can't follow that procedure. Btw both my home and work pc's are tower pc's not laptops (I don't own a laptop unfortunately).

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  • Charrgrill May 12, 2008

    I tried your other suggestions but no luck and XPpowertoys didn't pick up the drive at all.



    I did get the diagnostic and repair tool from their website but it didn't even get passed the first test saying that there is a cable detect error. I tried plugging the drive into different USB ports (front and back) as well as using different a cable all that accomplished was a faint clicking noise from the drive which i'm pretty sure it's never done and seem to remember means the reading arm in the drive is stuffed or something. Which is annoying 'cos I know for a fact I didn't drop or damage the device between work and home on that day, yet it worked fine in the morning and packed up that night. So I'm going to contact Western Digital and see if I can get them to replace it/explain the problem in more detail.



    Anyway, thanks very much for your help but I guess I'm just going to have to settle for losing the data and getting a new drive (if they don't think that I've voided the Warranty somehow).



    Cheers

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Hi,

If so, it can hide drive letters. Look up TWEAKUI and use that to see if drive letters are hidden.

You can download it from here

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx 

Or you can use the usb hub 2.0 instead of 1.1.

Completely shutdown?

That is, shutdown and remove all power from all devices and power bricks for a 10 count and try again?

How about plugging that into another USB port? Some discover some ports will not work, but report "OK".

Or

You can run the diags on the drive, you can get from here

http://support.wdc.com/download/index.asp?cxml=n&pid=999&swid=3

Error definition :

http://support.wdc.com/techinfo/general/errorcodes.asp

You need to test the drive on another machine and if it behaves the same, time to call its maker to get it exchanged.

Good Luck.
Live, Love, Laugh.

Posted on May 10, 2008

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