Question about SimpleTech SimpleDrive Pininfarina 320GB External USB 2.0 Hard Drive - Blue

2 Answers

Nope still no luck

Unfortunately that didn't work either, still same problem. I've tried it in both my Home and work pc (both of which run on Win XP) and in different usb ports, both front panel and rear ports, no luck.

(:<)

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  • Charrgrill May 10, 2008

    Well the thing is that both pc's detect it, they say that new hardware has been found and is installed and ready to use. But the drive isn't assigned a drive letter and so isn't shown in My Computer - it just says that Mass Storage Device is connected in the pop-up at the bottom of the screen, no name or letter so I can't access it.

  • Charrgrill May 12, 2008

    I'll try it and let you know but I got a hold of a Westrn Digital drive diagnostic and repair tool from their website and it didn't even get passed the first test saying that there is a cable detect error. I tried plugging the drive into different USB ports (front and back) as well as using different a cable all that accomplished was a faint clicking noise from the drive which i'm pretty sure it's never done and seem to remember means the reading arm in the drive is stuffed or something. Which is annoying 'cos I know for a fact I didn't drop or damage the device between work and home on that day, yet it worked fine in the morning and packed up that night. So I'm going to contact Western Digital and see if I can get them to replace it/explain the problem in more detail.



    Anyway, thanks very much for your help but I guess I'm just going to have to settle for losing the data and getting a new drive, if they don't think that I've voided the Warranty somehow.



    Cheers

  • Mark Gil
    Mark Gil May 11, 2010

    So now your portable hard drive is not detected by the 2 pc that you have tried right? there's no pop up about a found new hardware when you connect it to a usb port?

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Try this--but it will delete anything you might have saved already on the Simpletech

Right click on “My Computer” or “Computer” on Vista.
Select “Manage”
On the next screen select “Disk Management”
In the lower middle section you should be able to find your drive.
It will show up as Disk 1 or Disk 2….depending on how many drives you have in your computer.
If you click on the area that says Disk # you should get and option to “initialize drive”.
Also to the right it should show the allocation information for the drive. If it says “unallocated” then the drive needs to be partitioned.
Right click on the white box next to the drive listing.
Select the option “New Partition”
This will bring up the partition wizard and you will need to step through this process.
Select a primary partition.
On the next screen accept the maximum size it will provide.
On the next screen you assign a drive letter.
On the next screen you will do the format and accept the default settings.
The formatting will start and will be busy until it is complete.
You can monitor this from the disk management window.

Posted on Jun 05, 2008

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  • Master
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Ok try this Right click on your desktop>click NEW>click Shortcut then type there E: the click OK.

Posted on May 10, 2008

  • Mark Gil
    Mark Gil May 12, 2008

    Yup that will be better call them for the replacement.

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