Question about Microtek ScanMaker 6000 Flatbed Scanner

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I have a microtek 6000 scanner that I've had for three years. I really love this machine. However, recently when ever I try to scan with it the scanner light just keeps pre-scanning the bed. It doesn't actually show any document after scanning it on my monitor, it just keeps scanning over and over. When I let it scan and move to another program (such as an internet browser) the machine stops scanning and just sits quietly. But move back to the scanner program and it continues to scan like a crazy scanner on crack. I thought it might be a software problem (corrupted software) so I deleted the entire program and reinstalled it from my installation CD. The same problem occurred. I downloaded a newer version of the software but that didn't help either. I have not upgraded to a newer version of my OS (Mac 10.4.11). To make sure that there is not any other software that is clashing with my scanner I created a new partition on my hard drive and uploaded a basic OS 10.4 and installed the scanner... but it continues to pre-scan over and over. I am convinced it must be a hard ware problem but I believe the scanner is still able to scan images... so I do not know where the issue lies. Is there any way to solve this problem? I am willing to tear the thing to pieces to fix it myself. A franken-scanner is fine with me! Thank you!

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SOURCE: No scan with Microtek Artixscan 120 tf

When you say -'normal' prescan you do mean you get an image? If this is so I would remove all software. Do a disc clean Reboot the computer Re install the original supplied software-ignore for the time being any down loaded upgrade, Come back tell me what you have

Posted on Sep 01, 2007

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