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I have had my SANTO 75438 KG just over a year for the last 4-6 months I have to remove the large salad/vegetable container every morning to remove the layer of ice that builds up on the floor of the fridge, the drain hole is permanetly iced up also the ceiling and the back of the freezer is thick ice. We had an engineer in via John Lewis from service force he spent 1-2 hours removed the caseing on the ceiling and back of the freezer and removed ice build up on the fan and drain outlet, he said if this occured again to go back to the store within hours it the same problem returned I phoned John Lewis they insist that service force return next week so I wait for the outcome of this visit. this frige/freezer cost £895.00 and continues to have problems. Anita Daly

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6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

  • 1462 Answers

SOURCE: ice build up under the freezer drawer

drain is blocked. remove back panel inside freezer and melt the ice off at the bottom with a hairdryer then follow up with hot water till drain flows freely. if fault reoccurs, then you may have a fault with the defrost system

Posted on Jul 06, 2008

arikrom
  • 528 Answers

SOURCE: PDS18SBMRBS model GE Profile fridge. The fan

the heater unit might be weak and usualy it is a hlogen light that need to be replace , so the defrost will be better

Posted on Jan 02, 2010

machinetech7
  • 1344 Answers

SOURCE: recently noticed ice accumulation in

You have a clogged drain. Usually I remove the ice, take a screwdriver and tap it into the drain hole. Then I pour hot water down it until I see that the water is draining all the way out.

Posted on Oct 31, 2010

  • 2 Answers

SOURCE: Whirlpool fridge AMB 575 KG around 14 years old

I had the same problem, remove front cover at front bottom of fridge. Clean the fan and air ways.

Posted on Jun 18, 2011

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