Question about Acer (KV.16X04.007) DVD Drive

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Dvd drive not staying on

The DVD/CD drive on my laptop is turning off and not found by the computor. Each time i have to go into device manager and do a search for new equipment. The DVD drive will be found, some times after a couple of tries, then it will stay on for a short time, while i use it but once i'm done or i shut the computor down the whole thing starts over again.. I already checked the connections they are intact. please help

Tim

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  • Anonymous Aug 22, 2008

    driver won't start and is missing

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Do you have a burner in the comp too
the dvd player in other mode than will be recognized once while comps still on but after the comp turns off it dont recognize it anymore
the dvd player has to be the slave jumper to the hdd and the harddrives jumpers has to be set to master

Posted on May 10, 2008

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Posted on Jan 02, 2017

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2 Answers

My dvd rom is not working becouse an error in driver HPDVDRAM GS30


Optical drives are more forgiving.
Make sure it has power (ejects). Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.

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I have a dell inspiron 6000 and the sony dvd/cd rewritable drive model DW-D56A does not load cd or dvd when inserted but it does light up and eject when pressed in my computor


Check Device Manager in Safe Mode by pressing F8 during boot. Right click My Computer > Manage. Select Device Manager > View > Show Hidden Devices. Now delete all DVD/CD-ROMs and reboot. Windows will say "New Hardware Found" and install.

Oct 11, 2012 | Computers & Internet

2 Answers

My hp laptop lost the cd/dvd


The drive is likely dead. Time to have it replaced or buy an external CD/DVD drive that connects via USB.

Jul 14, 2012 | HP Computers & Internet

1 Answer

Computor does not regognize dvd rwrom


this is a registry problem
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone. or
you might have to physically unplug the leads for this cd/dvd then plug them back this should activate the found new hardware wizard or

you might have to uninstall then restart your computer then reinstall your DVD/CD then reinstall the driver for this device
if your computer came with a motherboard disk the drivers could be on it
click start control panel administrive tools computer management device manager scroll down cd dvdrom drives if you see a yellow question or exclamation mark? ! or a red x right click you will need to update the driver or
select properties general troubleshoot, select driver click to reinstall drivers click update driver
hope this helps you

Sep 20, 2011 | Lite On LiteOn DH20A3H06C 20x Dual Layer...

1 Answer

I have purchase lenovo Y410 but DVD drive not working since 8 days . Kindly suggest how to resovle this issue Thanks Dinesh


I would 'slap' Windows around, and make it reinstall the drivers for the DVD optical drive.

Vista:

[Note* All clicks are Left-click unless otherwise noted]

1) Click on Start (Windows logo button)

2) Click on Control Panel

3) Click on Device Manager

4) After Device Manager loads all the way, click on the + sign to the left of -
DVD/CD-ROM drives

5) Right-click on the name of the DVD optical drive

6) Click on Uninstall

Windows will come up with a 'squawk box',
"Warning you are about to uninstall this device"

It's okay, click on OK.

Now close all windows, and go back to the desktop screen.
Restart the computer.

When Windows has fully loaded you should get a pop-up out of the system tray,
"Found new hardware device", and perhaps another one will follow,
"Found XXXX optical drive"
(XXXX being the name of the optical drive)

If this doesn't work try cleaning the laser optical eye of the DVD optical drive.

Laptop on open the DVD optical drive tray.
Turn the laptop off.
Remove ALL power to the laptop.
(AC adapter {Charger} and Battery)
Use a can of compressed air for computers.

Or use a disk cleaning device for cleaning CD/DVD optical drives. (Power plugged into the laptop)

For additional questions please post in a Comment.
Regards,
joecoolvette

Jun 26, 2011 | Lenovo 3000 Y410 Laptop

1 Answer

I'm Cambodian customer for sony VGN SR25G. now I cannot see the CD Rom driver in window explorie please help me thanks in advance


Go to Device Manager. Uninstall the CDROM.

Vista:
Start>Control Panel>System Maintenance>Double-click on the Device Manager icon.

XP:
Start>Right-click on My Computer>Left-click on Properties>Left-click on the Hardware tab>Device Manager

In Device Manager left-click on the + sign next to - CD/DVD-ROM drives.
Right-click on the name of the CD/DVD drive.
Left-click on Uninstall.

Windows will come up with a warning,
"Warning you are about to uninstall this device."
It's okay. Click on OK.

Close all windows go back to the desktop screen.
Restart your computer.
After Windows loads you should see a pop-up out of the system tray,
"Found new hardware device"

There may be another one that follows,
"Found XXXXX CD/DVD drive"

You've just made Windows match up the driver/s for your CD/DVD drive.
If you cannot use the optical drive now, suspect the laser optical eye may be dirty.
Use a can of compressed air for computers, and clean the optical drive out the best you can.

[Computer has all power removed. Remove the AC adapter (Charger) and Battery. The optical drive tray is left open before turning the laptop off, and removing power]

Or use a device for cleaning the optical drive.

If it doesn't work past this point suspect a bad optical drive.
They are rated in hours of usage.
(Life Cycle)

For additional questions please post in a Comment.

Regards,
joecoolvette

Jun 21, 2011 | Computers & Internet

1 Answer

Hi im roger when i put in my cd in the driver it wont download to my computor i have a dell computor.the green light comes on then goes of instantly.


click start control panel administrive tools computer management device manager scroll down cd dvd rom drives if you see a yellow question mark? right click you will have options to update driver,roll back driver,or
select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall
you might have to physically unplug the cd/dvd drive this should activate the found new hardware wizard
Click start control panel administrive tools,computer management,device manager scroll down cd-dvd rom drives you might see a yellow question mark ? right click you will have options to update driver,roll back driver,or select properties general troubleshoot, select driver click to reinstall drivers click update driver or uninstall then reinstall if this does not fix the problem it might be a registry problem if you cant see your disk drive in windows explorer
Close all open programs

Click on Start, Run, and type regedit and press Enter
Click on the plus signs (+) next to the following folders

HKEY_LOCAL_MACHINE

SYSTEM

CurrentControlSet

Control

Class

{4D36E965-E325-11CE-BFC1-08002BE10318}

This folder is the DVD/CD-ROM Drive Class Description in the registry. Look for any of the following names in the right hand column.

Upper Filters

Lower Filters

Upper Filters.bak

Lower Filters.bak

If any of the above keys shown in step 4 are listed, right-click on them and choose Delete

After deleting the keys, close the registry editor
Reboot your computer

Open My Computer and check to see if your CD or DVD drives have returned. You may also want to open Device Manager and verify that the yellow exclamation and error code on the CD or DVD drive is gone.
Hope this helps

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1 Answer

Laptop unable to detect the DVD/CD drive


check device manager? see if there is you drive? check computer managemnt-> storage if you drive is listed.... run add new hardware if not, manual instal with have disk, download new driver, and firmware.

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1 Answer

Laptop hp dv6000 will not recognize cd burner/dvd player


HP Pavilion dv6000 laptop PC
Did you 'turn off' the AUTOPLAY feature of the CD\DVD ? When the player "runs two times at startup", it is trying to find the program on the disc.2nd- Look in internet for HP dv6000 cd\dvd drive replacement.(If that is the ""exact match for the product"" you wrote about)
3rd.goto CONTROL PANEL>SYSTEM>HARDWARE>DEVICE MANAGER and look up cd\dvd and uninstall it. REBOOT, when your system comes back it will try to find the cd\dvd. If it does not, it is damaged (kaput!), must be replaced. If Windows finds the cd\dvd drive and reinstalls the drivers, but it does not work, then the heads are dirty or damaged.That Windows found the dvd\cd means that the circuit on the device works.

Mar 16, 2009 | HP Pavilion dv6000z Notebook

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