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I HAVE A LEXMARK 5690 AND THERE IS A PRINT JOB STRUCK IN THE PRINT QUEUE AND I CAN'T GET IT TO CANCEL. THE OTHER JOBS AFTER THAT WILL CANCEL BUT TO FRONT ONE IS STUCK. AND I CAN'T PRINT ANYTHING AND I CAN'T GET IT TO CANCEL FROM THE QUEUE PLEASE HELP IF POSSIBLE AL SOBOTTKA

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1. Go to Start, Control Panel and Administrative Tools. Double click on Services. 2. Scroll down to the Print Spooler service and right click on it and select Stop. In order to do this, you need to be logged in as Administrator. At this point, no one will be able to print anything on any of the printers that are being hosted on this server.
3. Next you need to go to the following directory: C:\WINDOWS\System32\spool\PRINTERS. Delete all the files in this folder. This will clear all print queues (it’s a good idea to first make sure there are no other print jobs being processed on any of the other printers on the server because doing this step will delete those jobs also)
4. Now you can go back to the Services console and right-click and choose Start for the Print Spooler service!
You can also go to a command prompt and type net stop spooler or net start spooler to start and stop the service.

Posted on Sep 01, 2010

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HO C4200 DOCUMENT STUCK IN QUE CAN'T DELETE


First You Need to Open the Print Queue, follow the below steps on how to open a Print queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double click on the appropriate printer to open up the Print queue,Check whether you have any pending or the queued jobs, try to cancel the jobs by following the below steps.

To cancel one or more print jobs, follow these steps.
1. Click Start, and then click Run.
2. In the Open box, type control printers, and then click OK.
3. Right-click the icon for your printer, and then click Open.
• To cancel individual print jobs, right-click the print job that you want to cancel, and then click Cancel.
• To cancel all print jobs, click Cancel All Documents on the Printer menu.

If you are using an HP printer and a windows vista operating system then you are lucky to automaticlly fix the issue with the HP Print Diagnostic UtilityClick Here For How to cancel printing or to delete a print job that is stuck in the print queue in Windows XP.

Alternatively You can check the below steps.

Delete Pending Jobs

How To Restart Spooler restart In Windows Vista

Click the Start button.
Click Control Panel.
Click System and Maintenance.

NOTE: This step is not required when using Classic view in Windows Vista.

Click Administrative Tools.
Double-click Services.
On the User Account Control window, click Continue.
Click Print Spooler.
Click Stop to stop the Print Spooler.
Click Start to restart the Print Spooler. Then click Restart
Click OK

Hope this helps!

Thanks!! - See more at: http://hpanswers.blogspot.com/2008/10/cancel-and-delete-stuck-print-jobs-in.html#sthash.QD3KNI9q.dpuf

Jul 01, 2014 | HP LaserJet 4200 Printer

1 Answer

I have a Lexmark S504 wireless multifunction printer. I can print a test page but a can't print anything from any application. The Windows print page window comes up and if you click OK it appears to...


It could be a printer driver issue. Please follow the steps below to fix the problem.
First, clear the print queue from any stuck print jobs. You can do the steps mention - going to Services and stop the print spooler, delete the files in the spooler folder and then restart the service.
Second, delete the existing Lexmark Interpret S405 printer driver. On your computer, go to Start menu > Programs > Lexmark > Uninstall. After the uninstall process, reboot your pc when prompted.
Third, visit the Lexmark website to download and reinstall the Lexmark Interpret S405 printer driver. Select the version of your Windows operating system. Download and execute the file. Follow the instructions on your computer screen.
After the reinstall process is successful, try to print again to verify that the problem is fixed.

Sep 07, 2011 | Lexmark Interpret S405 Wireless All-in-One...

1 Answer

Has stopped printing has 3 jobs in queue


Hi There

HP often does this. You have to delete or cancel all the jobs in the queue, becausthe first job in the queue failed. Sometimes you gave to tell the computer many to cancel all jobs. Sometimes it is needed to restart your computer before the queue is empty. Only then will you be able to print again

Regards

Andre

Aug 29, 2011 | HP Office Equipment & Supplies

1 Answer

I have a HP 4385 --how do you cancel a print job---it was sent a print job multiple times (over 10) from a Mac and i do not know how to cancel these jobs as they were sent in error and are huge ink...


The printer should have a stop/cancel buttom on the panel, just press that and it sould cancel the print job.

Also, you can delete the job queue from the computer. You should have a printer in the Dock, click on that and select jobs and click on the delete button. If you don't have the printer on the Dock, click on Apple, System Preferences and select Printers. Select your printer and click on Open Queue and delete the jobs from there.

Dec 02, 2010 | Office Equipment & Supplies

1 Answer

I cant get a print job to delete from the queue and its holding up all the other jobs


To delete print jobs stuck in the print queue on Windows:

  1. Click Start ? click Control Panel ? click Printers and Faxes.
  2. Right-click on the Lexmark print object and select Cancel All Documents.
  3. If that doesn't clear the queue, restart your computer.

If print job(s) still remain in the queue even after doing the steps above:
Stop the Print Spooler service from the Services console

  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net stop spooler at the command prompt ? hit Enter on the keyboard.

Clear the SPOOL folder

  1. Click Start ? click Run ? type spool ? click OK.
  2. Open PRINTERS folder ? delete all files in the folder.
Start the Print Spooler service from the Services console
  1. Click Start ? click Run ? type cmd ? click OK.
  2. Type net start spooler at the command prompt ? hit Enter on the keyboard.

Try to print again after clearing the print queue.


Nov 24, 2010 | Lexmark Z611 InkJet Photo Printer

3 Answers

How to cancel a print job that has multiple copies selected for the print job


Click Start
Click Control Panel
Click Classic View
Click Printers
Double-click the active printer to open the "job-queue" window
Select the file to be cancelled
Right-mouse click on the selected file, and choose cancel.

Nov 17, 2009 | Microsoft Windows XP Professional for PC

1 Answer

I cant find how to cancel printing on my lexmark x1270


If you click on the printer icon (bottom right) of your screen and look at the print queue you should be able to stop printing and cancel the print job or all the print jobs in the print queue.

Don

Jul 01, 2009 | Lexmark X1270 All-In-One InkJet Printer

1 Answer

I want to print new page of printing printer keeps churning out prvious printing instrctions i am 78yrs old still learning


Hi,

What you need to do is clear out the printing "QUEUE".

.
Clearing the Print Queue in Windows
The printer is one of the slowest devices in a computer system. If you had to wait for it to print your document before you could resume writing, you would quickly go back to using a typewriter. To eliminate the delay, Windows reserves a portion of memory for something called a “print queue” (or spooler). The queue works on a first-in first-out basis. You can continue to use the computer and send jobs to the spooler as it feeds a steady stream of data to the printer.
Print queues are nice, except when something happens in the printer to cause it to stop functioning. Sometimes it is just a paper jam and sometimes it is a bit more serious. If you need to cancel the jobs in the print queue, you can simply double-click the printer icon (in the system tray down by the clock) and open the print queue. Depending upon the length of your document and how many documents are waiting to print, the printer icon may appear briefly or for a sustained period. (Note: This would be a good time to remove the paper from the printer before continuing.) If the icon is not there, you can manually open the queue.
Open the Print Queue
  • Windows 98 - click Start, Settings, Printers
  • Windows XP - click Start, Printers and Faxes
    or click Start, Control Panel, Printers and Faxes
  • Windows Vista - Start, Control Panel, Hardware and Sound, Printers
Double-click to open the appropriate printer's queue. The Print dialog box will open. Here you will see a list of all of the jobs waiting to print, along with the status of each job. The first print job is at the top of the list.
To cancel a document in the list, right-click it and select Cancel Printing. Most often, it is better to cancel all of the jobs and then resend the documents to the printer.
Cancel All Documents
  • Windows 98 - click Printer on the menu, select “Purge Print Documents”
  • Windows XP - click Printer on the menu, select “Cancel All Documents”
  • Windows Vista - click Printer on the menu, select “Cancel All Documents”
Please note that you must have Administrative rights in Windows XP and Vista to cancel print jobs. If you are the only user, you automatically have administrative rights. If you are on a multi-user computer, you must be an administrator. If are on a network and get a message saying that you do not have Administrative rights, find someone who does.
Under normal circumstances, printing documents are cancelled and will disappear from the queue. If one or more do not disappear, shutdown the computer and restart. When shutting down, you may get a message warning you that your print jobs will be lost if you continue. Tell Windows to shutdown anyway. When you restart, Windows may tell you that you have print jobs waiting. Tell Windows to delete them.
Before you resume work, open the Print Queue from the Start menu. You should find the queue empty. If you are using Windows XP or Windows Vista and the queue is not empty, you will be unable to print. Before trashing your computer, you can try to clear the queue using a secret Windows command.
Click Start, Run, and type “Net Stop Spooler” (without the quotes). Then press Enter. Shutdown the computer and restart. The print jobs should be removed. If they are not, shut down the computer again, take a deep breath, and then go for a long walk. The queue should be clear when you return. Note that you must restart the computer for your printers to resume normal operation.

This should solve your problem, Let me know how it works for you..

~~Jastababe~~

Nov 19, 2008 | Lexmark Office Equipment & Supplies

1 Answer

Printer locks up


  1. Click Start, Printers and Faxes and double-click on the Lexmark printer driver.
  2. Open the Printer menu and select Cancel All Documents. This will purge the print queue so as to allow the printer to print or uninstall the driver.
  3. If the print jobs are not removed from the queue, click Start, Run, type Net Stop Spooler, and press ENTER.
  4. Click Start, Shutdown, and select Restart. The documents or the print jobs should be removed.
If you are having difficulty deleting the print jobs in the printer spooler, do the following:
  1. Restart the PC in "safe mode". To do this:
    1. Click Start, Shut Down and select Restart.
    2. While the PC is restarting, press the F8 key on the keyboard. Note: Do not hold down the key down, but be aware that you may need to press it several times.
  2. When in safe mode, click Start, My Computer.
  3. Double-click on the (C:) drive.
  4. Double-click on the Windows folder.
  5. Double-click on the System32 folder.
  6. Double-click on the Spool folder.
  7. Double-click on the Printers folder.
  8. Select the contents of this folder and click Delete.

Mar 22, 2008 | Lexmark X3480 All-In-One Printer

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