Question about SanDisk Sansa e260 MP3 Player

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Sansa e260 THANK YOU!!!!! I kept getting the "Refresh Database Fail" message after trying to format it. But after doing what you suggested I finally got it to work again! I even called tech support earlier, but after formatting it AGAIN, they just said it was useless. But they were WRONG! Thank You Thank You Thank You Thank You Thank You Thank You Thank You!!!!!

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It took me a few hours to crack these Sansa players, but with enough fiddling I have been able to recover many that were passed off as dead

Posted on May 23, 2008

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1 Answer

Refresh database


I think that there is viruses on it. Try to scan it and see what happened.

Feb 24, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 frozen on refresh database


Make sure USB mode is MTP....If this doesn't work make sure that you are connected to a 2.0 USB port....I had to install the update on to my labtop and finally it recognized it and updated

Push the power button in until it turns off then proceed with the above

Apr 11, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e200 shows refresh database fail


try putting it in MSC mode and formating it and then putting back on MTP mode. Hope that works

Aug 24, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

SANSA e260 will no longer get further than 25% of refresh database & freezes


I would recommend that you update the firmware on the device..Once the firmware is updated you shouldnt have that problem anymore..I hope that helps
Please rate accordingly
Thank you
COmputerrep

Mar 17, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 - memory gone?


Have you tried re-formatting while in MSC mode? I've had quite a bit of success with repairing some memory issues with simple reformat. (Fat32). My wife's was showing almost no memory and no music at all. I reformatted and reloaded her music and it works great!

Feb 26, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sansa e260 refresh database message


Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Sep 21, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Refresh database message


Run the recovery tool from the SanDisk website. Make sure you select format when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Sep 10, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Freeezing


Hi. The symptoms you described may be due to corruptions in the player's music database (this player maintains an information pool on the music files you download to it). To resolve that, you would need to delete that database and let the player re-create a new one. To delete the corrupted database, let's do this: Step 1: Switch your player to MSC mode Step 2: Browse the player in "Windows Explorer", and look for the folder named "System" and/or "Data". Note: if you can't locate these folders, your Explorer may be configured to "Hide" system files and folders. To change that, please go to "Tools" on the menu list on the Explorer window, then choose "Folder Options". This will display a Window arranged in tabs. Select the "View" tab, find the "Hidden Files and Folders", then choose the "Show Hidden Files and Folders" radio button Step 3: Under the "system" or "data" folder on the Sansa E260, look for this file and delete it: "PP5000.dat" Step 4: Safely remove your Sansa E260. Then power it on. Your player will now either display "Rebuilding Library. Please Wait" or "Finalizing Update". Either way, it would re-build the database and hopefully resolve the error your player is encountering. I hope this helps. I love the Sansa E260!!

Mar 15, 2007 | SanDisk Sansa e260 MP3 Player

7 Answers

"refresh database failed" how do I do a database refresh?


i have the same problem ... refresh database fail .. i can put songs on the player but it doesn't show them or play them :-( HELP!!!!

Nov 15, 2006 | SanDisk Sansa e260 MP3 Player

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