Question about Lenovo 3000 Y410 Laptop

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Mine have lenovo 3000 y-410. its dvd drive has stoped working after 5 month since i bought it what problem might be having.

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Hi. Does the computer were able to detect the DVD drive when you click on MY Computer? Your DVD drive should be present there together with your disk drivers. If you were not able tyo see the Dvd drive there then you may try this troubleshooting procedure.

Posted on Sep 18, 2010

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Posted on Jan 02, 2017

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If this laptop was purchased new then it should have a 12 months warranty. I suggest you get it repaired under warranty. If you try to fix it yourself you could void your warranty.

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Hi deenu13 !
DVD´s are sensitive devices. sometimes the lens get a bit scratched, or theres a power failure and they stop working. What i can suggest is to try to use one of the cleaning kits sold for DVD´s. that might fix it. If not, i´m afraid the best solution would be to buy a new one.
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clean the lens of your dvd player, it may solve your problem, otherwise replacement of drive is the best solution.

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This is common problem. It happens alot with today's parts.
You can get a good deal on cd/dvd roms and burner at newegg.com or amazon.com

You can always try and clean the laser lens with rubbing alcohol and cotton swab. If cleaning doesn't work, Make sure you have your drivers up to date for your device and that the device is enabled in device manager.
If everthing is good and rom drive still won't read, then buy new rom drive

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I have a lenovo 3000 n200. The DVD-CD drive have worked fine for 6 months. Now, when i am using it to record a dvd or to play something, after about 30 min playing or the half dvd burning, the drive...


I would clean the lens with a q-tip and alcohol. If that does not help some thermal grease may need to be replaced inside the drive for better heat flow this may not solve the problem and it may be best to replace the drive.

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1 Answer

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1 Answer

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Well this apparently is a large problem with Lenovo and specific drives coming out of India Such as Matsh*ta Drives...and the Lenovo people have not addressed this......There are several Ideas floating about...One person noted that his DVD drive is working great with the Vista OS...others that have downgraded to a better (fewer problems) XP OS/platform have had many problems with the CD/DVD drives...so it could be Software or Hardware related however...one person noted (his words not mine) =
"Problem is that some dust accumulate on the lens of the drive and hence it stops recognizing the discs.So what I did yesterday is that I opened the drive, then opened its screws and then cleaned the lens with a soft and clean cloth. after that i put it back in its place and then my drive started recognizing all the discs."
So I hope some how the problem is solved for you all soon and I hope this has been helpful in some way...Thanks ..The Fang

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Dear Arnold,

you need to take your laptop to the Lenovo Authorised service center. As you stay in Delhi there are many service centers of Lenovo. They will charge you for fixing the one touch recovey but you will have to format your harddisk completly and tell them how much space you need for c drive and the rest will be occupied by d drive.

note: please take your back up of c as well as d drive. lenovo is not responsible for the backup.

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