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Unspecified error [0x14080301] - Computers & Internet

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  • nutella123 May 11, 2008

    I' ve been trying to copy DVD's using Roxio easy media creator 8 but 2 messages show up rendering the blank DVD's useless.

    {"logical unit communication failure- Hardware error "[04/08/03]}

    and unspecified error [0x14080301]

    your help would be greatly appreciated


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Vague answer [90230xFF].

Posted on May 10, 2008

  • Steve Nordquist
    Steve Nordquist May 11, 2008

    It's not the messages that render the blank useless (i.e. less than blank!) since the DVD spec's pretty tough and can relocate the disk ID bands after the fact, if sufficiently cool burner software is at hand. Is there no more in the log or messageboxes (from Roxio, I take it?) than those few lines?
    If indeed you can't gather more from Roxio's info than that, it might pay off to make sure your burner has the most current firmware using cdinfo. com or the maker's site to grab firmware you can flash to your burner just like you'd flash a PC's BIOS. Secondly, perhaps you can put the optical drive on its own SATA or ATA bus in cable-select (or Master) mode and see what changes; at least indicate whether that error came in reading or writing the disk.
    You should absolutely provide a more verbose error message if you don't figure it out and just post your own answer for others to enjoy the benefit of later. One hint Roxio might have glossed over, rather than make an animation of their mascot coughing into its hand, is that (most DVD) software isn't meant to copy commercial DVDs with the copy-protect bits set etc. You're supposed to call Universal or Criterion or whoever is listed in your lock-box with the list of discs you've insured and need replaced, knowing they don't burn the proofs. Or use the appropriate remastering software for your particular and amazingly unique purposes.


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