Question about Konica Minolta magicolor 2430 DL Laser Printer
I just replaced my black toner cartridge on a konica minolta magicolor 2530DL. Now I am getting (the infamous) “X toner not installed” error message for all of my toner cartridges.
I read in another post that I should clean the three prong device that makes contact with the cartridges. However, upon inspecting it, one of the prongs is bent or broken. Is this three prong device the problem? If so, how can I order a new one?
Thank you for your time!
I just got off the phone with KM tech support for the same problem with my 2430dl. Take out the drum and remove the toner cartridges, then look inside the printer. You will see a piece of glass about 6" long. Next to it, on the right side of the printer, there is a little white plastic enclosure that contains three spring-loaded contacts; this is the sensor that reads the chips on the individual cartridges. First, try cleaning the three contacts with a swab/alcohol, as well as the chips on each cartridge. If this doesn't solve the problem, then the problem is likely with the sensor. The part number should be 4139-6306-02, and it runs about $5. This should solve the problem.
Posted on Jan 26, 2009
I have the 2530DL, I was having trouble with the error "Cannot Rotate Cartridge." You can manually rotate the cartridge carousel as mentioned above, but if you simply stick a screw driver or letter opener into the hole on the right hand side (this is a switch that's pressed by the cover when it's closed.) The cartridge carousel will rotate freely. I was able to replace all my toners this way.
Posted on Mar 25, 2009
I messed around with this for about 2 hours too.
(First replacing the empty black... then the "missing" Megenta cartridge.... then front door open... then back to empty black cartridge.. and again around the loop.....)
Then saw the mention of cleaning the three copper color contacts to the right of the little tab you use to remove the cartridge.
I pulled out the black cartridge and used a pencil eraser (careful not to get any little remnants in the works).
Then I FORCED the rotation of carrier (it clicks as you manually turn it, top away from you). Cleaned the Megenta, Yellow and Red . (There are three of these copper contacts on EACH of the four cartridges. For a total of 12 copper contacts to clean.)
When you clean... make sure the entire copper contact is bright copper color.AND make sure none of the pencil eraser falls in the printer. (I did this by having the vacuum by the side sucking the eraser pieces as I cleaned the copper contacts.)
Then forcing the rotating drum back to the empty area where the black cartridge goes...Careful..only 1-2 clicks to perfectly line up the guides on the left and right. If you miss getting it lined exactly, do not try to go backward.... rotate around again (.with the top going away from you ).
Now.... mine prints ok. Hope yours does too... .
Posted on Jan 11, 2009
In my case it looked as if the problem was from what looked like carbon (toner?) traces on the chip contacts of the yellow cartridge. Cleaned them of with 91% isopropyl alcohol as well as the sensor contacts and the other cartridge contacts which all appeared clean. Printer now works!
Thank you David Taylor for the hint about releasing the cartridge carousel! Those of you who are forcing the carousel risk damaging the unit, according to Minolta.
Posted on Dec 23, 2013
I had the same problem. I believe the problem is that the cartridges "misalign" and are not read. For example, mine kept reading that the magenta and black were missing but the printer would not turn the cartridges for me to get it out and clean it.
I pulled out the cyan which is the only one I could access...THAN you can easily manually spin the cartridge drum. I removed the magenta and cleaned around it although it was really not that dirty and put it back. It worked after that but it seems to be a continual problem.
Posted on Jun 20, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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