Question about Philips HTS-6500/37 System

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Inserted DVD and now cannot eject. Units says "No Disk"

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The dvd is not in it;s slot or stuck. Open th top and take it out

Posted on Sep 01, 2010

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as far as getting the CD out there should be a small pinhole on the face plate of the CD drive if you take a paper clip and poke it in the pinhole it will manually eject the disk. i would suggest rebooting and see if a reboot after ejecting the disk may fix the problems that your having.

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Had a similar problem after loading a suspect dvd (one I had burned myself) Could not do anything - stuck at loading. Don't remember if the fan was running. From what I have read these units are touchy to bad disks (DVD or HDD) If yours has a DVD inserted try this :
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  2. plug it back in and wait 1 minute. DO NOT PRESS ANY BUTTONS!
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Dvd disc inserted incorrectly and now will not eject from the system


Many dvd units have a small hole on one side of the tray which is a means of opening the tray when there is a load problem. If yours has this use a paper clip to push in on the bar behind the hole. This should unlock the door and allow you to fully open the tray and remove the disk. If your unit does not have this feature you will have to remove the back of the set. Unplug unit first. Remove the cover from the DVD player and perhaps the circuit board if it is in the way. This should allow you access to remove the disk. Reassemble the unit and with any luck you should be back in buisness. Good luck.

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