Question about Zyxel P660HW-D1 Router

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I have two HP laptops and a Lexmark printer networked wirelessly via a CenturyLink 660 DSL modem / wireless router. Here is my history. In Aug-2010, my ZyXel 645 modem failed (according to CenturyLink). Within two days I had a new ZyXel 660 dsl modem. A CenturyTel rep walked me thru the initial set-up (non-technical up to that point). I had flawless connectivity to the Internet on both PC's. The next morning I had connection until about 9am est. Upon calling Centurytel, the rep informed that that the first rep configured my account with a static IP (always dynamic in the past). The second rep had updated my physical connection to dynamic, but supposedly failed to update my account profile to dynamic. Fixed at last! Until the next day... and I was on the horn with Century most of the following day... the reason behind the problem continued to be the same. It was due to incorrect account profile config, and the physical config kept snapping back to whatever my Century-tel profile dictated. This went on for better part of a month... I've lost all confidence in CT's ability to help me. I think that problem is now fixed. However, my problem now is that I lose internet connectivity frequently even though all lights are green on the front panel of the 660. Other times, I lose network connectivity between the 660 and the laptops. All wireless devices are in the same room - located about 7 feet from the 660. The 660 antenna is in the vertical orientation. Very frustrated! Please help!

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You should have gotten a config document with the new modem/router to help you . Also, I believe the password and such are on a sticker at the bottom of the device, each one may be different.

Posted on Dec 28, 2010

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