Question about Samsung Prostar 816 Phone

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My Prostar 816 will not ring. The lines will light up and flash when there is an incoming call, but I have no ringing sound. How do I get my telephone to "ring"? Thank you!

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  • ctantommey
    ctantommey Dec 14, 2012

    what do i do when I cannot make it ring to EVERYWHERE I want it to ring

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  • Master
  • 860 Answers

To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Posted on Sep 01, 2010

Testimonial: "Excellent! This fixed my problem! Thank you so, so much!!!!!"

  • 1 more comment 
  • KINGPEDRO Jul 19, 2011

    MERCI BEAUCOUP

  • Michael Stamp
    Michael Stamp Oct 10, 2016

    fixed it, even downloaded manual. thanks

  • Tom Chambers
    Tom Chambers Jun 19, 2017

    Hi, same problem. Lines only ring on 1st extension. Tried program #62, but they still don't ring. Exited programming, then went back in, checked #62, and display shows that they are all programmed to ring, but they don't... any suggestions?

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Hi this is fortune. i had a phone prostar samsung at the office. i think it loose the wire. when there's incoming calls i can't hear the ring. what shall i do?


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Oct 06, 2010 | Samsung Prostar 816 Phone

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Phone will not ring for incoming calls, the little light just blinks when someone is trying to call and ringer volume is all the way up


This sounds like the extension has not been put into the ring group, as it is the pick-up key which is flashing on your prostar 816. you need to enter customer level programming and find out in MMC 714 which group is set up to ring and the go to MMC 601 and add the extention to the correct group under the members section. I know this sounds complicated but I have posted a video of which there are more to help you with the prostar 816 on YouTube search abbeytel, Or visit www.abbeytelcom.com.

Aug 23, 2010 | Samsung Prostar 816 Phone

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Phones won't ring for incoming calls


Hi,

Is your extension programmed for Incoming Ringing on Trunk Lines?...
Needs Engineer programming

Jun 29, 2010 | Samsung Prostar 816 Phone

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Some 816 phones won't ring on incoming calls


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down, enter #20 the screen should say MMC DISABLED
enter in 1 2 3 4 1 # (that enables programming)
enter in #62 the screen should say day ring assn
press the line you wish to program
press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
press # when finished with the line
repeat steps 2 through 5 for the remainder of the lines you wish to change
press # when finished.

Jun 05, 2010 | Samsung Prostar 816 Phone

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How to change silent mode to normal mode, the phone line it's fine, I just can't hear the incoming calls


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset2_bing.gif)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

Dec 15, 2009 | Samsung Prostar 816 Phone

1 Answer

Stations don't ring even though day ring and night ring enabled.


Sounds like the ring assignmet programming has defaulted.( all lines ring at station 4 only)
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
repeat for each line

Jul 20, 2009 | Samsung Prostar 816 Phone

1 Answer

Samsung prostar 816 plus system ringing problem


sounds like your having a couple of problems at the same time. the lines only ringing at station 1 is the default setting of the system my guess is that the time and date are also way off if thats the case.
To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
press #when finished.

next, the problem with the cordless not working has to do with the port programming, in default it assigns all ports as multiline sets.
To assign a SLT(single line telephone) port to the system while still in program mode dial #38 the screen should say slt dial type and then 16 0's.
0 = keyset 1=slt set
enter in all 16 digits followed by the # i.e.if your cordless is on port 7 it would look like 0000001000000000 #
lastly the phone that can no lnger recieve calls sounds like the do not disturb or DND has been pressed to stop the alarm from ringing. press the mute/dnd button (light should be off). to cancel an alarm press the ALM/SD button twice and then the hold button.
hope that helps out.

Mar 05, 2009 | Samsung Prostar 816 Phone

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Samsung Prostar 816


To change the ringing on a prostar 816 you first need to be at a display set (doesn't matter what the extension number is).
with the handset down enter #20 the screen should say MMC DISABLED
1) enter in 1 2 3 4 1 # (that enables programming)
2) enter in #62 the screen should say day ring assn
3) press the line you wish to program
4) press the buttons for the extensions that you wish to ring (the ones in the right next to the handset)
5) press # when finished with the line
6) repeat steps 2 through 5 for the remainder of the lines you wish to change
The code for hold recall is #52
enter in your hold recall time in sec. and in a 3 digit format. i.e. 30 seconds = 030 a minute and a half is 090 and so on.
press # when finished

it sounds like the memory battery on the main board is no longer working which means that it'll happen again.

Aug 30, 2008 | Samsung Prostar 816 Phone

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Cancel incoming ringing


MMC # 62 controlls which phones ring in Day Mode, if you still have a problem repost and I will help you. Thanks

Apr 11, 2008 | Samsung Prostar 816 Phone

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