Question about Philips GoGear HDD6330 MP3 Player
Evry time i turn my mp3 player on it says philips then go gear then ti says please connect player to pc how do i fix that
When i turn he say please conect the pc and use the device manager
Posted on Jun 02, 2008
My HDD6330 just stopped connecting and working on 05/25/08. Windows XP,
SP2. Media Player10. The player works fine for everything that is
already on it. When hook up to the USB, and it tries to establish
a connection, the little screen just freezes up.
Posted on May 27, 2008
I also have the same problem only device manager will not recognize it. the pc realizes there is a usb drive but will not show a folder in the my computer folder... also the "safely remove hardware" pops up and you can look at the gogears drivers in properties, accessed through the saftly remove hardware icon... the drivers were missing so i tried using the automatically find and install drivers option, it installed the microsoft 5.1.2535.0 driver which didnt change anything in the devices behavior. i tried using the update driver option through a specific path to the new firmware release but that also didnt work- wrong format wouldnt accept.
Posted on May 16, 2008
Sounds like the system files have been corrupted or deleted.
The HDD6330 is only compatible with Windows XP (With Service Pack 2) & Windows Media Player 10. If you have version 11, you will need to uninstall it to roll back to version 10.
Install and run the Philips Device Manager from the product CD.
Connect the player to the power supply and PC.
If the player is recognised by the PC, select the repair/restore option in Philips Device Manager, and follow the on-screen prompts.
This will format the player and re-load the firmware.
NOTE: THIS WILL DELETE ALL TRACKS ON THE PLAYER.
If this doesn't help, then post details of what happens, and I'll try to help further.
Posted on May 14, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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