Question about Plantronics (45647-04) for S10, T10, T20 Consumer Headset

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Plantronics headset S10

I think I have the head set hooked up properly I can hear the person that I am talking to but they can not hear me.

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First, try a headset that you know works.

Posted on May 10, 2008

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Instructions for set up of... plantronics s10 head set and mic to a dsl box and also to use a magic jack.....I only have one phone line and am trying to figure out how this os done???any help would be very...


The S10 amplifier/headset system sets up like the Plantronics S12 system of which the user guide is included in the link below. As you will notice, it is designed to work with a telephone. It will not work as a stand-alone unit. To connect it to a dsl box, magic jack or any other line you will need a phone.

Plantronics S12 User's Guide

Good luck from Headsets Direct!

Oct 10, 2011 | Plantronics (45647-04) for S10, T10, T20...

1 Answer

I have the head set connect and can hear the person speak, but the person can not hear me


First, you want to make sure all your connections are secure (the cord from the telephone handset to the base is crucial). Second, make sure the round compatibility dial located to the left of the base is set correctly (never between numbers and usually set to #1 for most phones). Third, oftentimes the wireless signal between the headset and base is compromised so a re-subscription is necessary to make a full connection. Here are the instructions:

http://www.headsetsdirect.com/plantronics-cs55-subscription-pairing-instructions

Aug 05, 2011 | Plantronics CS55 Wireless Headset

1 Answer

My m100 bluetooth always calls the wrong person.


Plantronics M100 always calls the wrong person:

Unfortunately this is a common occurrence. We say one name and it says, "did you say..." something totally different. I think that most of us has had that experience. The Bluetooth headsets that have a longer "boom" type mic will pick up your voice better and have a better chance at hearing your voice properly the first time. Models like the Plantronics Voyager Pro+ and the WG100/B have a boom type microphone. The WG100/B also includes a UBS Bluetooth adapter so it can be used on a pc.

http://www.headsetsdirect.com/plantronics-bluetooth-headsets/bluetooth-for-mobile-phones/voyager-pro-bluetooth-headset.html

http://www.headsetsdirect.com/plantronics-bluetooth-headsets/computer-mobile/wg100-b-savi-go-wireless-headset-mobile-computer.html

Good luck from Headsets Direct - 800-914-7996.

Aug 04, 2011 | Plantronics M100 Bluetooth Headset

1 Answer

I am using a plantronics headset that I use normally everyday but yesterday while talking to a customer it made a click noise and then cut off I picked up the head set and finished my conversation. I then...


We're had customers call with similar issues. First, make sure your compatibility dial is set properly (located on the side of the base). If set incorrectly, it will make your headset inoperable. If that doesn't fix your issue, try disconnecting and reconnecting the battery and then perform a subscription. Both steps can be found below:

How to Replace your Plantronics CS55 Battery
How to Subscribe your Plantronics CS55 Headset

Good Luck from Headsets Direct!

Apr 28, 2011 | Plantronics CS55 Wireless Headset

1 Answer

I can hear callers but they can't hear me through the headset. everything is hooked up properly.


Make sure the Plantronics S11 is plugged into the handset jack on your phone and not the headset jack. This will make a difference.

Good luck from Headsets Direct!

Jan 22, 2011 | Plantronics S11 Headset

1 Answer

Plantronics S11 head set does not work: hooked up properly, but non of the configuration setting yield tone. At one setting, only after the line goes into fast bipping mode (off hook for a long time) I can...


The Plantronics S11 headset system is meant to plug into the handset jack on your phone not the headset jack. Check the connection on the S11 to make sure the handset jack is where it is plugged into at.

Here are a few suggestions from Plantronics if you are not getting a dial tone:

Make sure all cable connections are correct and firmly in place.

Pay special attention that handset cord is properly connected.

Ensure AC power adapter is connected and power is on.
Make sure you have pressed the headset button and the headset indicator is on.

Make sure the telephone handset is off-hook.

Adjust listen volume control.

Adjust the compatibility slide switch.

Ensure that the headset is centered on your ear.

Good luck from Headsets Direct!

Aug 06, 2010 | Plantronics S11 Headset

2 Answers

Can't hear the other person


If your devices are not Paired then:

The other person has to set their Bluetooth "visibility"
to SHOWN TO ALL. They may be set to HIDDEN.

Yours is set to be "visible to all" so others can hear you.

Their mobile has to be set the same way .
I hope this helps.

Apr 16, 2010 | Plantronics Explorer 220 Bluetooth Headset...

1 Answer

NBX 3102 Headset jack stops working


You should be using a plantronics a-10 interface cable if you are using hardwire headsets. get rid of the m-20 amplifiers. I support 280 of these phones and the best solution is to replace the phone. Power cycling the phone will help for a while but the problem will come back.

Feb 02, 2009 | 3Com NBX 3102 IP Phone

1 Answer

Plantronics Explorer 350 speaker problem


Delete the plantronics from your phone, take out the battery from your phone for 10secs then replace the battery and search for your headset again. worked for me.

Jul 02, 2008 | Plantronics Explorer 350 Wireless Headset

1 Answer

Headset not working


The fine wires in the cord casing do break easily. If your RJ9 connection is loose, then the brass contacts are not making good contact inside the T10 base. Not many options, unless you can get the RJ9 clip repaired, but to get a new system.

Good luck from Headsets Direct!

Dec 16, 2007 | Plantronics (45647-04) for S10, T10, T20...

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